TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
I'm happy I've got a job, but I hope our leads/managers would give us more importance on this job as we are also one of those that communicates with the customer directly. they should not just ask about scores but also the well being of the team
What are some of the best things about your team?
Being strong ND INDEPENDENT AS WE RARELY RECEIVE RESOLUTION FROM OUR MANAGERS OR LEADS
Why do you feel undervalued and what would make you feel better about your compensation?
Agents working onsite and WFH agents rated same. Payroll and scorecard Desputes are not being processed in a timely manner. If changes are to be made they must be discussed fairly and reasonably and have 2 weeks ahead prior to implementation.
What's going wrong and how can it be improved?
RTOO employees should have more allawances as we travel and wake up early for work.Payroll and scorecard Desputes are not being processed in a timely manner. If changes are to be made they must be discussed fairly and reasonably and have 2 weeks ahead prior to implementation.
What does the leadership team need to get better at?
disputes on scorecard and payroll not being worked on, have the scorecard be given ahead of time and not after timelimit for disputes, have the leads and managers take responsibilities for mistakes or mishaps that they don't meet, if changes are to be made they must be discussed fairly
Other Employee Reviews for TaskUs
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