TaskUs – My overall experience with TaskUs is negative. They say one thing and do another. Hard to trust a company like this to be on the side of the workers; shareholders and their own cheeks come first. There are some artificial benefits (not in my geo)but that's just a bandage on a big wound | Comparably

TaskUs – My overall experience with TaskUs is negative. They say one thing and do another. Hard to trust a company like this to be on the side of the workers; shareholders and their own cheeks come first. There are some artificial benefits (not in my geo)but that's just a bandage on a big wound

TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
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EMPLOYEE
PARTICIPANTS
11816
TOTAL
RATINGS
343081

My overall experience with TaskUs is negative. They say one thing and do another. Hard to trust a company like this to be on the side of the workers; shareholders and their own cheeks come first. There are some artificial benefits (not in my geo)but that's just a bandage on a big wound

What is most positive about the culture and environment at your company?

the most positive thing is the people I am around

What are some of the best things about your team?

caring people that care about each other, the customer, and the client. Very dedicated people that are happy with what they do but not with how they're treated by their higher-ups and managment

What does the leadership team need to get better at?

listening to feedback. caring about people as people and not as a product for their B2B business. unfriendly processes. 0 trust to employees, blacklisting everything on the computer and internet (even right mouse click), and only whitelisting things that are strictly necessary.

Why do you feel undervalued and what would make you feel better about your compensation?

there are different location-based benefits and pay standards. I fall under the one that is "under construction" for 2 years now with hardly any actual benefits and compensation is low for today's living standards. Pay rises are inconsistent and hard to come by

What's going wrong and how can it be improved?

Company should care more for people and less for money. In the same breath they tell us about how productive we are and how successful it makes the company, and ending the sentence with basically "but there is no money for the workers". Pleasing the shareholders seems to be the primary focus here

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