TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
My experience at the company has taught me the signs to look for in other companies to ensure I don't have the same abysmal experience elsewhere. It's also taught me that companies such as this may promote internal growth while giving none of it.
Why do you feel undervalued and what would make you feel better about your compensation?
Feeling undervalued as an individual contributor is a part of the employment model you set up. If we were made to feel valued, we'd be treated with dignity and respect. There's no considerations made for the betterment of teammates WHATSOEVER.
What does the leadership team need to get better at?
It'd be nice if the executive team actually lived out the "company goals" or values they preach to us. Monitoring bathroom breaks, creating hostile work environments, ineffectual leadership, and making employees jump through hoops to even halfway enjoy their workplace isn't "Protecting the frontline
What are some of the best things about your team?
I'd love to answer this question, but interacting with my team is a deviation from productivity that is highly discouraged at TaskUs. There's many days I'd like to not feel stressed by talking with my coworkers, but that's a behavioral instance that can get me fired.
What needs to change to make the company culture better?
Not just saying that you care about the employees, but actually caring would make a difference. Also, treating the disabled with dignity and not making them claw through Matrix for ADA that you're legally required to give would be nice. Living out your mission statements would be nice as well.
What's going wrong and how can it be improved?
Every day that I show up, a facet of my job that I find enjoyable is stripped away a piece at a time. Whether it be limiting bathroom breaks, uncomfortable chairs, eliminating interaction with coworkers, or firing entire campaigns with a week of notice, the company's operations need to change.
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