OpSec Security Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
I have always been valued and I feel like being a part of the company.
Review from Customer Success Dept
Review from Customer Success Dept
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Love the kind of job, but we could improve as an organisation. Too many turnover.
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What do you like best about the leadership team?
I feel I can speak my mind.
Review from Customer Success Dept
I feel when I have any discussion with my boss that it`s not just a topdown order to work but he also adopt my ideas and is very sincere with his comments.
Review from Customer Success Dept
Their personalities are as if I was on their 'level.' I got to go to Meridian a few weeks ago. The group dinner was so much fun. Very relaxing. I genuinely feel as though I'm one of 'them'. That was the first opportunity I had to interact with the entire team (peers and up). Beyond impressed!
Review from Customer Success Dept
They are present. At least once a month we have a visit to our office from a member of the ELT.
Review from Customer Success Dept
the sense of belonging and being made feel so welcomed
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
the DC allowance is paid in the salary
Review from Customer Success Dept
unsure what this mean s
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We should be compensated for the inflation
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Flexible time. Shows me you all really care. I was pounded by the hurricane and Ed was so kind to keep checking in on me. He really seemed to care about me and my family.
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They are affordable for the whole family.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Similar positions in other companies pay about 30% more.
Review from Customer Success Dept
I feel the company does not pay staff the going rate for roles generally
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What are some of the best things about your team?
They are always willing to help where needed.
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There is a feeling of team spirit
Review from Customer Success Dept
Teamwork and Cooperation. all members are ready for any help and proactive to learn new things.
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They are always willing to help with tremendous attitudes. They don't only answer the questions I have, but they take the time and explain the answers to me. I want to highlight Chris Miles. He has just been fantastic to work with. I honestly have never worked with anyone as kind as he is.
Review from Customer Success Dept
It's a very welcoming environment. Everyone is willing to help where they can. There is a common goal to help our clients. It's really cool actually.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
I fee heard when expressing my ideas.
Review from Customer Success Dept
Its a friendly working environment
Review from Customer Success Dept
The cooperative and positive ambient.
Review from Customer Success Dept
The energy is high. Everyone seems to be focused on the same goal. Everyone seems to want to help others. Everyone seems so happy. Everyone seems so proud of the company and what we provide to our customers.
Review from Customer Success Dept
being able to discuss the different cultures
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
When I make my customers satisfied with our services.
Review from Customer Success Dept
I feel I can make a difference
Review from Customer Success Dept
Learn new things as new technology, difference of legal understanding between countries and rules of MPs.
Review from Customer Success Dept
The kind of work I do. The interaction with customers. The kindness of my coworkers. Calling out Chris Miles again. He is always in a great mood. It makes me extremely happy to wake up and have him as a go-to. He always smiles and wants to help and goes the extra mile for me.
Review from Customer Success Dept
Working with my best friend and work life balance
Review from Customer Success Dept
What's going wrong and how can it be improved?
Nothings wrong, I like the type of work
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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