Abercrombie & Fitch Company CS Rep Employee Reviews
Briefly describe your overall experience at your company
It was bad. I was overworked (once worked 21 days in a row without a day off).
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
I grew over the years and I have definitely become better with leadership
Review from Customer Support Dept
What does the leadership team need to get better at?
Treating workers as humans. At least at my branch, most of the associates are overworked, and the management is very inconsiderate.
Review from Customer Support Dept
What is the best part about your compensation package?
Greeting Customers and helping them with their choices
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued as I am working very much with minimum wage pay. The ability to have a raise would make me feel better.
Review from Customer Support Dept
What are some of the best things about your team?
I love working with my coworkers they're all super fun to be around and make my day better
Review from Customer Support Dept
We work well together and go around with ideas we have
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Everyone is unhappy all the time
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
It is a retail store, so there has to be pep in our steps.
Review from Customer Support Dept
We play music and we always decorate the place to seem welcoming for customers
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
It was a group interview in a relaxed environment.
Review from Customer Support Dept
It's not anything complicated, it's just about you and your ability to work with customers. You should be able to explain how you would help customers out.
Review from Customer Support Dept
It was easy and didn’t take much time
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Seeing my co-workers and helping customers find their new love of style or fashion
Review from Customer Support Dept
What's going wrong and how can it be improved?
I do not like the management nor the pay for this job.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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