ArcBest Customer Success Manager Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are personable, down to earth people with great vision and a heart for our customers and employees.
Review from Customer Success Dept
The leadership team at ArcBest truly cares about their customers and employees.
Review from Customer Success Dept
The leadership team cares about the people and truly lives out our values.
Review from Customer Success Dept
Effective Communication to employees regarding issues, direction, and goals.
Review from Customer Success Dept
They are approachable and they listen with intent.
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of ArcBest yet.
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What is the best part about your compensation package?
I appreciate the coverage provided for preventative health.
Review from Customer Success Dept
The benefits are the best part of my compensation.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They need to be more competitive with national brands and positions rather than paying by geography. Work from home environments have opened the doors to more competitive salaries.
Review from Customer Success Dept
What are some of the best things about your team?
We are a close knit group that truly care for each other inside and outside of work.
Review from Customer Success Dept
We work as a team and collaborate.
Review from Customer Success Dept
The overwhelming support of the team, willingness to work together to meet goals, and positive attitudes.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of ArcBest yet.
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What is most positive about the culture and environment at your company?
We are customer and employee focused. We care about our customers, but we also care about employees and their overall wellbeing.
Review from Customer Success Dept
Feels like a small company.
Review from Customer Success Dept
The people and our values are most positive about the culture and environment.
Review from Customer Success Dept
The attitude and motto of We will find a way.
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of ArcBest yet.
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What did you like most about the interview process?
I like how detailed they get! Hire hard, manage easy.
Review from Customer Success Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of ArcBest yet.
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What makes you most happy at work?
I love my specific job and what I can contribute each day to the company and accomplish for the customer. I enjoy the team and manager I have the honor to work with daily.
Review from Customer Success Dept
I enjoy contributing to a better customer experience.
Review from Customer Success Dept
I love my career and the people I work with each and every day.
Review from Customer Success Dept
Using my experience to do my job. I LOVE IT!
Review from Customer Success Dept
Challenging work and reasonable goals.
Review from Customer Success Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of ArcBest yet.
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What do you like best about your company?
There aren't any Outlook reviews of ArcBest yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of ArcBest yet.
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