Automation Anywhere Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Overall this has been the best company I've worked from in over 30 years of professional life.
Review from Customer Support Dept
Great Place to Work, friendly environment, and great opportunity to grow
Review from Customer Support Dept
What do you like best about the leadership team?
They have clear direction towards success and keep marching along.
Review from Customer Support Dept
The shared vision and dream of truly changing the world with our products and technology. Our leadership team inspires me to do great things each and every day.
Review from Customer Support Dept
They are constantly pushing the envelope, but also can be realistic. They realize we need to keep innovating to stay ahead, and communicate a broad vision not just for our company but for the industry.
Review from Customer Support Dept
Transparency and Communication to the Team
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
The salary is very good and bonus is adequate. I would like to see some additional incentive opportunities quarterly and more importantly, opportunities to earn additional stock options.
Review from Customer Support Dept
the insurance is great, the share picked up by the company is generous.
Review from Customer Support Dept
Insurance for my family as well
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Comparing the new folks that are being hired and the market value, i am not being paid fairly and i have brought up few times. I like AA and would like stick around and don't want this reason for me to move forward.
Review from Customer Support Dept
What are some of the best things about your team?
collaboration is what pulls them through.
Review from Customer Support Dept
They are all engaged in improving our team, providing the best service to our customers and enjoying the teamwork in the office and through teams and other social media
Review from Customer Support Dept
Knowledge, they Share all information, and they are willing to help
Review from Customer Support Dept
Experienced and very good at what they do. Always willing to help or assist. Feels very much like I've known these people for a long, long time... but it's only been 1 year! Love our CSM team.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
collaboration is the best and getting things done vs. passing the buck around
Review from Customer Support Dept
Everyone, and I do mean everyone, is more than willing to stop what they are doing, if needed, to help and assist others. Extremely generous with their time. The talent level is extraordinary and we continue to hire the very best.
Review from Customer Support Dept
trying to find ways to make work better, more human, not just a sales line, but we try to do it. It's hard work, but rewarding
Review from Customer Support Dept
Different Cultures, ideas, locations, traditions, and technical backgrounds
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
team environment and being able to make a difference.
Review from Customer Support Dept
working with my team, making customers happy, teaching the benefits of automation and how to build good bots
Review from Customer Support Dept
The opportunity of helping clients be successful
Review from Customer Support Dept
Providing value to the customers I interact with each and every day. Ensuring they are making significant, quantifiable gains in their RPA journey.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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