Axcient Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Great place to work. Interesting tasks and helpful teammates
Review from Customer Support Dept
What do you like best about the leadership team?
They care about their employees.
Review from Customer Support Dept
They are doing their best!
Review from Customer Support Dept
I like and appreciate their openness and honesty about what is going on with the company.Thank you
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
The health benefits are outstanding
Review from Customer Support Dept
Health insurance is good enough
Review from Customer Support Dept
Not many companies pay the bulk of their employee's premiums, this is a great benefit.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation system is not transparent. I think having a grade approach for salaries would help me to understand where I am in the company and why. When I don't understand it I feel underrated.
Review from Customer Support Dept
current medical insurance does not cover the things, which I, usually, seen to be covered also, I would like to seen 4-6 days for work from home per month, from previous experience there is a good value in per-country team rotation\experience exchange
Review from Customer Support Dept
What are some of the best things about your team?
I have passionate and professional coworkers.
Review from Customer Support Dept
willing to help in any kind of situations, not the intentions to help, but real actions.
Review from Customer Support Dept
All mates have good skill
Review from Customer Support Dept
My team is very dependable and always willing to help whenever they are needed. I would not replace them for anything.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
All mates and management are friendly
Review from Customer Support Dept
The fact that we can all work as a team, at least in support. It helps to know that we can depend on each other.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Everything was comfortable and interesting
Review from Customer Support Dept
Again, the openness and honesty of the interviewers as well as asking the right questions to obtain the best answers.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
The people truly are great to work with
Review from Customer Support Dept
Solving problems together with my team. Meet my coworkers. Feel that they respect me.
Review from Customer Support Dept
Achieving new goals every time.
Review from Customer Support Dept
Just being here and the ability to work and interact with my peers and my team. I love working from home, where it is comfortable and I can get more done.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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