BJ's Restaurants Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
They dont treat us fairly, unpreofessinal, always picking favorites. Etc.
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of BJ's Restaurants yet.
Be the first to contribute a review.
What does the leadership team need to get better at?
Treating people equaly and stop picking favorites
Review from Customer Success Dept
Listening to the servers, bartenders, kitchen, and dishwashers. Most of the management were hired without going through those stages. They never understood the struggle and pain we went through. It was hard being able to relate to such incompetent people.
Review from Customer Success Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of BJ's Restaurants yet.
Be the first to contribute a review.
Why do you feel undervalued and what would make you feel better about your compensation?
I have been working with Bjs 5 years and they let people who kist started get better shifts. They also let certain servers do whatever they want.
Review from Customer Success Dept
Servers are paid $2.13 and hour and that will never be enough to live off of. The customers would be frustrated because food would take 45 minutes to an hour to come out. That will always affect a servers pay check. We were always the ones to blame and never received any praise.
Review from Customer Success Dept
Getting paid enough to live without needing another person for half the bills
Review from Customer Success Dept
Respectful communication from my superiors.
Review from Customer Success Dept
What are some of the best things about your team?
My serving team was wonderful, we all bonded over the same struggle of working for this company. The kitchen was wonderful, but the management was never a part of our team. They were our enemy, i would never work for a business that makes side work take an hour to complete.
Review from Customer Success Dept
My coworkers are the best people, we are a family, we all go hangout outside of work
Review from Customer Success Dept
The kind, helpful ones who make serving more enjoyable.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
More teamwork. Better managment. Hold people acountable.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Nothing. It has been horible working here.
Review from Customer Success Dept
My coworkers make me like work but our management makes the experience terrible
Review from Customer Success Dept
The employees who are willing to help and working a little more bearable.
Review from Customer Success Dept
What needs to change to make the company culture better?
Management. A complete new management team of people who have worked as servers and bartenders prior.
Review from Customer Success Dept
What did you like most about the interview process?
It lasted 10 minutes and it was just me filling out an application, honestly too easy and many people that were severly stupid work here and it makes it harder on the people that are capable at doing their job
Review from Customer Success Dept
The employers SEEMED to care
Review from Customer Success Dept
What would you improve about your company's interview process?
I was promised a position as a bartender, but was never trained or offered within my time at the company. I was promised 8 hour shifts when i was working closer to 10-12 hour shifts.
Review from Customer Success Dept
What makes you most happy at work?
Making people happy, smile or laugh. Just being of assitance
Review from Customer Success Dept
What's going wrong and how can it be improved?
Management does not want to be involved when customers have a bad experience; nor do they care about the staffs well being.
Review from Customer Success Dept
Management, just replace them with people that care about their staff
Review from Customer Success Dept
What do you like best about your company?
There aren't any Outlook reviews of BJ's Restaurants yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of BJ's Restaurants yet.
Be the first to contribute a review.