Cleo Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
At Cleo we have open communication that creates trust in the work place and prevents misunderstandings. All leaders are approachable and ready to assist when needed.
Review from Customer Success Dept
Leadership team has a very clear vision for the next 5-10 years and takes every effort to ensure that the individual goals are aligned towards the same. Leadership is very transparent and the information is shared with all employees.
Review from Customer Success Dept
Ownership and responsibility. They not only pay attention to issues & challenges, but they take ownership over the plan to resolve and execute. The leadership team at Cleo is also extremely collaborative.
Review from Customer Success Dept
They are very connected to our customers
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
I feel Cleo is comparable with most large corporations when it comes to benefits and compensation.
Review from Customer Success Dept
It is competitive as per market standards.
Review from Customer Success Dept
The health benefits. Specifically pharma.
Review from Customer Success Dept
401k contribution matching is great
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Cleo yet.
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What are some of the best things about your team?
Our teams are Open, Honest, Trusted & Courageous!
Review from Customer Success Dept
Highly energetic and ready to help each other. Very approachable attitude which makes new hires comfortable. Always performance driven and ready to improvise.
Review from Customer Success Dept
Team has great diversity in experience.
Review from Customer Success Dept
We are diverse and spread across the world. Our department is also new so many processes and functions need to be designed. The collaborative abilities of my team to come together and create has been very exciting.
Review from Customer Success Dept
The experience and the teamwork.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Cleo company culture includes trust, honesty, self-improvement, and self-empowerment.
Review from Customer Success Dept
Collaborative culture and fun loving people
Review from Customer Success Dept
We are a diverse world wide company, while remaining small enough for every employee to have personal interaction with our CEO and leadership team. When you are that closely connected to leadership, you can make an impact and truly be involved in shaping and contributing to the company culture.
Review from Customer Success Dept
The teamwork and shared common goals.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Cleo wasn't looking for a warm body during the interview process. They were looking to hire the right person for the right position at the right time. Very positive experience!
Review from Customer Success Dept
Questions are precise, clear and to the point. The interviewers judge on the basis of potential rather than only the performance in the interview and a holistic approach is followed.
Review from Customer Success Dept
I personally interviewed over 6 years ago so the process is a little different today. But today you will get to meet not only your direct manager, but likely the department head, and VP & C-Level leadership during rounds of interviews.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Cleo values my input and wealth of knowledge that I bring from years of experience in the industry. They provide me with the right tools and just ask me to go out and be great! It's a novel idea that no other corporation I've been employed with ever thought to mention.
Review from Customer Success Dept
Clear vision and the scope to make our customers successful and happy
Review from Customer Success Dept
The ability to do new and different things.
Review from Customer Success Dept
The people I work with a very passionate about our customers. You can feel it in conversations and see it in their actions.
Review from Customer Success Dept
The people I work with
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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