connectRN Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
I appreciate the support and encouragement. Room for advancement and many growth opportunities
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What do you like best about the leadership team?
The diversity and overall support
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The transparency and education about individual roles.
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I feel like apart of the team instead of just a number within the company. I feel included and know that my thoughts, and position as an employee is valued.
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Their authenticity and compassion for clinicians, employees, and all people.
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Rhey are open and honest with their employees and theyvseem to genuinely care.
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What does the leadership team need to get better at?
Please listen to the CS team; compensate AND support them accordingly. Give your employees avenues to learn and grow, and the proper resources to do their job properly. Actually foster the "open communication" you claim and act when employees come to you with concerns.
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What is the best part about your compensation package?
Bonuses and great Health care
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The retirement benefits, flexibility, and health insurance.
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I felt like it was so thought of the company to give us QUALITY gifts. I makes me want to continue to be apart of this company and more so appreciated and make me want to continue to clock in.
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They pay for 100% of medical costs.
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Its worry free. I dont have to be stessed out about paying dor my benefits
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Why do you feel undervalued and what would make you feel better about your compensation?
market competitive rates please thanks
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What are some of the best things about your team?
That we have a mission to support people that are at the front lines every day. Our team is so diversity with different backgrounds which helps support our clinicians in every way.
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The team is very supportive and inclusive.
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We are all so helpful. We look out for each other. If one does not have and answer we will definitely try our best to fine the right answer, personally or business.
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They are all genuine and extremely nice. They also love to elevate and help everyone get to the next level.
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They are always willing to help
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What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Everyone has a voice and connectRN provides a space for everyone to be heard
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The company is very authentic and accepting.
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I love how relatable the teams are, connecting through different way, #bookclub #parents #bingewatching etc it all allow us to connect and feel as one.
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The healthy frame of mind that everyone has.
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Noone ever feels excluded or in the dark about anything hoing on
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What needs to change to make the company culture better?
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What did you like most about the interview process?
very streamline and quick moving
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I enjoyed the final interview the 3 part and the role play really allowed you to see what your position would be.
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I liked being put in a real world scenario and getting to show my customer service skills in a realistic scenario.
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I felt encouraged to ask questions about their company and work life. The interviewers already made me feel like a friend when going in.
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I was able to interview in a relaxed and inviting environment.
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What would you improve about your company's interview process?
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What makes you most happy at work?
The people I work with is the best part
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I'm working with a company with values that align with mine.
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Being able to assist our medical heroes with the comfortability of working, traveling and knowing they will be paid and they have a company partner who's advocating for them in tough times.
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Knowing that I'm somewhere that values me today and will continue to value me every day.
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Working for a company that actually cares about its employees
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What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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