CVENT Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
I was probably unlucky in that my manager felt it was okay to micro manage and bully her team.
Review from Customer Success Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of CVENT yet.
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What does the leadership team need to get better at?
Treat their employees with respect and empathy
Review from Customer Success Dept
Having actual real managerial experience. All were just promoted from individual contributers and have no real skills to lead a team.
Review from Customer Success Dept
What is the best part about your compensation package?
salary and bonus paid annually
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
they pay below industry average
Review from Customer Success Dept
You are grossly underpaid in Client Services, and overworked. There are insane expectations and very little praise or compensation. The bonus wasn't even paid out in full last year in early 2020 for our work in 2019 which we rightly deserved and earned.
Review from Customer Success Dept
What are some of the best things about your team?
The team really cares about each other
Review from Customer Success Dept
you get to interact with co-workers
Review from Customer Success Dept
The team all suffers together so we bond, but this is a horrid way to have a bond.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
they push for the best, but have toxic sales that support and services have to clean up.
Review from Customer Success Dept
What needs to change to make the company culture better?
Make sure team leaders treat their team with respect
Review from Customer Success Dept
What did you like most about the interview process?
Meeting all the different managers
Review from Customer Success Dept
What would you improve about your company's interview process?
Anything where they actually told the truth. the contract locks you in for TWO years and you will have to pay them up to $7,500 if you leave prior to that time frame ending.
Review from Customer Success Dept
What makes you most happy at work?
Looking to leave as soon as possible
Review from Customer Success Dept
What's going wrong and how can it be improved?
Toxic culture unless you are in the HQ.
Review from Customer Success Dept
What do you like best about your company?
There aren't any Outlook reviews of CVENT yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of CVENT yet.
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