Erie Insurance Group Customer Support Department Employee Reviews | Comparably
Erie Insurance Group Claimed Company
Employees and agents following the Golden Rule is what has made Erie Insurance Above all in Service® since 1925. At ERIE, we are seeking talented people who share our passion for helping others and a commitment to doing the right thing. With offices and independent agents spread throughout 12 states and the District of Columbia, becoming a member of the ERIE Family is the start of a career filled with potential. read more
EMPLOYEE
PARTICIPANTS
60
TOTAL
RATINGS
588
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Erie Insurance Group Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Exceptional company to work for!

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Stop playing favorites, give everyone the recognition they deserve.

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

I have a pension which is wonderful.

Review from Customer Support Dept

Priced fairly, very comprehensive and has lots of options

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

this company has changed immensely since I began there & not in a good way. Erie has lost it's sense of family, too corporate w/ low raises.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

My team is supportive and fosters a cooperative environment

Review from Customer Support Dept

Everyone treats each other with respect

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Coworkers are great but I think we all need to come together & voice our concerns to upper management.

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

The company is inclusive, fosters diversity and promotes positivity and fairness.

Review from Customer Support Dept

Everyone is treated like family

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Erie Insurance Group yet.
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What did you like most about the interview process?

Interviews Reviews

At the interview I was extremely comfortable and was not nervous at all. I was able to joke a bit and honestly felt like I was chatting with old buddies.

Review from Customer Support Dept

The interview process was very organized and professional.

Review from Customer Support Dept

Lots of diverse questions that challenge a person.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Erie Insurance Group yet.
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What makes you most happy at work?

Outlook Reviews

I enjoy helping others after they've had a claim. I want to make it an easy process. Helping others makes me the most happy.

Review from Customer Support Dept

I feel everyday that my employer genuinely cares about me and out customers

Review from Customer Support Dept

Feeling a sense of accomplishment after a hard day at work

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Erie Insurance Group yet.
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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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