Genesys Claimed Company
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. read more
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For management and unpredictable business decisions
What's going wrong and how can it be improved?
The company needs to value loyal employees
What are some of the best things about your team?
The team is the best part of the company
What does the leadership team need to get better at?
Transparency, extreme lack of communication and poor business decisions. Very poor internal mobility and promotions are selected based on favoritism versus merit
Why do you feel undervalued and what would make you feel better about your compensation?
I'm a 20 plus year employee, received very little increases throughout my years of employment. I was given more work however was promised opportunities of growth and I am continuing to wait for them.
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