Geneva Financial Home Loans Operations Department Employee Reviews
Briefly describe your overall experience at your company
I have absolutely loved working here. I love the people and the atmosphere
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Review from Operations Dept
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What do you like best about the leadership team?
I appreciate that we have an open door policy here and can communicate with leadership daily. Ideas don't just circulate. They are voiced, heard, and implemented.
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you are able to call them anytime and go over things, ask questions and pick their brain
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Transparency, loyalty to us as employees, its a work family for sure.
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They always keep us up to date with the industry
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My favorite thing about the leadership team is that they are all so personable. I can chat or call them whenever and I never feel scared or award to talk to them. they never act like they are better than anyone and always want to help
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What does the leadership team need to get better at?
Learning the phrases; "Thank you" or any variation of "good job".
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Increase PAY. Increase SALARY. Increase WAGES.
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HIGHER PAY. The wealth gap between the top and bottom is too vast.
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What is the best part about your compensation package?
they keep up with competitive pay
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We get paid weekly so that good. Great Salary.
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The pay and time off
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I feel I am paid very fairy for my role but I feel like there is a lack of communication specifically for me that there is never talk about my performance evaluation or if there would be potential to get a raise or even if I would ever be able to move up
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all of the benefits they have to offer
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Why do you feel undervalued and what would make you feel better about your compensation?
Branch Managers are grossly overpaid and overvalued while people in Operations, including HR, Accounting, Closing/Post-Closing, Shipping, Insurance/Compliance, etc. are not paid enough yet have to do all the technical work that allows the sales side to make a lot of money.
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The wealth gap is absurd and there is no appreciation. People are working themselves to death so that 2 people can fly around in their private jet. 'Be a good human' is a marketing scheme that makes them millions. The real motto here should be, "The needs of the few outweigh the needs of the many."
Review from Operations Dept
Its not as much the compensation, its the lack of being able to earn more, & taking on more responsibility. (Branch Related) I have yet to reach out to the acquisition reps, but it may be time to do so. I like this company and want to do more here, maybe in just a different capacity.
Review from Operations Dept
I feel undervalued due to being paid just enough to survive while TERRIBLE people that are in sales or management are making BANK. These people are unintelligent, yet make all the money. It is not fair, they are not good people and do not have good hearts. They do not deserve their pay.
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adding a bonus or profit sharing structure
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What are some of the best things about your team?
same thing as the management team, we can call each other to bounce ideas off or see someone else's point of view and it makes working together very seamless and easy
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Family, unity, Caring. The show us they care
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The willing to help one another
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I love my team and with my role I have the opportunity to talk to lots of people on my team. I can have casual conversation not about work and always know they'll help me out if I need it. Ive been able to get to know so many people
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how we are always willing tp help each other
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What do your coworkers need to improve and how could you work together better?
Coworkers love to be nice to your face but talk negatively about you behind your back.
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Some coworkers are kind, but only because they have to interact with you at work. I don't think any suggestion can be made to force people to be less greedy, selfish, inconsiderate, etc.
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Coworkers here are fake and dishonest. They pretend to be nice to your face but will avoid interacting with you at all costs unless business-related. People here use each other as a means to an end, all while wearing the hypocritical "Be A Good Human" shirt.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Not being micromanaged but able to reach out to people when you are stuck or need help
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The care they show and how nice they are
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The teamwork and dedication of the company
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This company excels at letting people express who they are by how they dress or talk.
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that everyone is willing to help each other out to get the job done
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What needs to change to make the company culture better?
The culture of this company is to exploit others and manipulate those using charm and trendy 'movements'. Notice how the be a good human logo panders to all the current social issues that are trending in the news. I've not seen a single person working here "lead by example" by being good.
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What did you like most about the interview process?
The 1st interview was a peer interview, it was helpful to me to discuss my future job role with someone currently doing it.
Review from Operations Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
learning new things and trying to make the loans work when they are a tad "hairy"
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The unity and the family feel.
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Getting to help someone get a new home
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It makes me happy when I see the super rare instances of "Be A Good Human" actually at play. So far, I've only seen this once while working here. I wish this was more at the center of the company instead of money money money.
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my team of people that I work with closely everyday
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What's going wrong and how can it be improved?
I would like to see one genuine act of kindness here but I won't hold my breath.
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What do you like best about your company?
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What would you most like to see improved at your company?
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