H&M Culture | Comparably
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H&M Claimed Company
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. read more
EMPLOYEE
PARTICIPANTS
867
TOTAL
RATINGS
7095

H&M Company Culture

H&M Culture

This score is derived from employee ratings & reviews
3.8/5
H&M's Overall Culture is rated B

Top Rated Culture Dimensions

H&M CEO

Top 40%Top 40% of Similar Size Companies
Daniel Ervér H&M's CEO
Daniel Ervér
70 /100

Diversity at H&M

Top 25%Top 25% of Similar Size Companies
B

Diverse employees at H&M have rated Team, Work Culture, and Perks And Benefits as the highest categories they have scored

Women at H&M

Top 35%Top 35% of Similar Size Companies
B

Women at H&M have rated Team, Environment, and Work Culture as the highest categories they have scored

H&M eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies

Recommend to a Friend?

-1

H&M employees are -1% more likely to recommend H&M as a great place to work

37%Promoters
25%Passives
38%Detractors

Working at H&M

Working at H&M is rated average by 867 employees, across various culture dimensions. H&M employees are most satisfied about Environment, Team, and Work Culture categories, putting H&M’s culture in the Top 35% compared to similar sized companies on Comparably. See below in detail how working at H&M was rated by employees.

Overall Company Culture at H&M

B

Overall Company Culture at H&M is rated B

Last updated 23 days ago

Top
35%

H&M ranks in the Top 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 867 Employees

View Results
0
20
40
60
80
100
HR
91
HR91
Admin
79
Admin79
Engineering
78
Engineering78
Marketing
73
Marketing73
Customer Support
72
Customer Support72
IT
72
IT72
Sales
72
Sales72
Design
70
Design70
Product
70
Product70
Finance
64
Finance64
Operations
62
Operations62
Communications
59
Communications59
Customer Success
57
Customer Success57

H&M Employee Reviews

Out of 669 H&M employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping H&M improve their work culture.

83%
17%
Positive Reviews83%
Constructive Feedback17%

Positive Reviews From H&M Employees

  • What is most positive about the culture and environment at your company?
    My immediate colleagues are great to work with
  • What do you like best about the leadership team?
    the leadership team is very unclear in their expectations and it's constantly changing direction. The compensation barrier and european way of thinking is causing the lack of competence in the US.
  • What did you like most about the interview process?
    I love the interview and i love everything.

Constructive Feedback From H&M Employees

  • What do your coworkers need to improve and how could you work together better?
    the corporate staff including sr management is often uninformed and unprepared to conduct meetings. The meetings have no clear agendas and are often to rehash things that had been discussed prior and have no resolution. Most meetings truly could be email.
  • What would you improve about your company's interview process?
    Call back within a reasonable time frame, not drag it out for weeks.
  • What needs to change to make the company culture better?
    Managers. Pay. Technology. Security/loss prevention.

H&M Company Information

H&M Company Overview

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials.

H&M was founded in 1947 and its current CEO is Daniel Ervér. Since its inception 79 years ago, H&M has grown to 120000 employees.

H&M Mission, Vision & Values

H&M Mission Statement

Fashion & quality at the best price in a sustainable way

H&M Vision Statement

A world of elevated products and experiences designed for self expression

H&M Values

  • We are one team
  • We believe in people
  • We are entrepreneurs
  • We make constant Improvements
  • We are cost-conscious
  • We are straightforward and open-minded
  • We keep it simple
Headquarter46A Mäster Samuelsgatan
Stockholm 106 38
Sweden
Websitewww.hm.com
Founding Date1947
Tel+46 8 796 55 00
Company StatusPublic
StockHNNMY
Jobscareer.hm.com
Social Sites

H&M Competitors

H&M competitors include Uniqlo, Abercrombie & Fitch Company, Gap Inc., and Old Navy. H&M ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how H&M compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    H&M's Logo
    H&M
    3.8/5
  2. #2
    Uniqlo's Logo
    Uniqlo
    3.3/5
  3. #3
    Abercrombie & Fitch Company's Logo
    Abercrombie & Fitch Company
    3.2/5
  4. #4
    Gap Inc. Logo
    Gap Inc.
    3.0/5
  5. #5
    Old Navy's Logo
    Old Navy
    2.9/5

H&M Employees

H&M has 120000 employees. 867 employees at H&M have reviewed H&M across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 23 days ago.

Overall, the 867 H&M employees give their leadership a grade of B-, or Top 40% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at H&M are not very pleased with their total compensation at H&M, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at H&M are pleased with their team. 867 Participants grade the quality of their coworkers a B. The majority believe the meetings at H&M are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at H&M believe the environment at H&M is positive. Most Participants believe the pace of work at H&M is comfortably fast. About 73% of the employees at H&M work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at H&M are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
H&M employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at H&M report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at H&M have 0 meetings
Meetings
A Day in the Life
84% of H&M employees look forward to interacting with their team every day
Coworkers
A Day in the Life
H&M employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of H&M employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
H&M employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
73% of H&M employees call their work environment positive
Environment

Joining H&M - Employee Onboarding

The prevailing opinion from employees about joining H&M is that the company was somewhat prepared on their first day. H&M employees concluded that their overall onboarding experience was negative. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

H&M KPIs and OKRs

At H&M 57% of employees think their department KPIs and OKRs are clear. Employees’ understanding of H&M's KPIs and OKRs is essential for its success. Out of 22 H&M employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 15 have said yes.

AnswerPercent
Yes68%
No32%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes57%
No43%
Are the KPIs/OKRs for your department clear?

H&M Salaries

How much does H&M pay?

How much do people at H&M get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at H&M is $129,924, or $62 per hour, while the estimated median salary is $128,821, or $61 per hour.

At H&M, the highest paid job is a Director of Sales at $229,628 annually and the lowest is a CS Rep at $32,000 annually. Average H&M salaries by department include: IT at $110,822, Marketing at $108,132, HR at $125,273, and Communications at $229,003. Half of H&M salaries are above $128,821.

355 employees at H&M rank their Compensation in the Top 50% of similar sized companies (based on 1067 ratings) while 332 employees at H&M rank their Perks And Benefits in the Top 35% of similar sized companies (based on 350 ratings).

Salaries contributed from H&M employees include job titles like Business Analyst, CS Rep, HR Specialist, and IT Manager. Comparably data has a total of 1 salary records from H&M employees.

Last updated months ago.

1st Percentile
$64k
$64k1st Percentile
17th Percentile
$96k
$96k17th Percentile
33rd Percentile
$122k
$122k33rd Percentile
50th Percentile
$186k
$186k50th Percentile
67th Percentile
$243k
$243k67th Percentile
83rd Percentile
$273k
$273k83rd Percentile
100th Percentile
$304k
$304k100th Percentile
$129,924*
Average Compensation
$128,821*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

H&M Salaries by Department

Explore H&M Salaries

Diversity & Inclusion at H&M

Diverse employees at H&M score the company 72/100 across various culture categories, placing H&M in the Top 25% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at H&M across various culture dimensions.

Ranked Culture the Highest

Women 91/100
Department - HR
Men 91/100
Department - HR
Diverse Employees 91/100
Department - HR

Ranked Culture the Lowest

Women 57/100
Tenure - 1 to 2 Years
Men 42/100
Tenure - 2 to 5 Years
Diverse Employees 54/100
Tenure - 2 to 5 Years

H&M Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

H&M PTO

H&M's PTO and Vacation policy typically gives 20-30 days off a year with 87% of employees expected to be work free while out of office. Paid Time Off is H&M's 4th most important benefit besides Healthcare when ranked by employees, with 20% of employees saying it is the most important benefit. H&M's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time20%
Vacation Policy20%
Office Meals30%
401k Contribution30%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes13%
No87%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo22%
$1500 - $2500/mo33%
$1000 -$1500/mo22%
$500 -$1000/mo12%
Less than $500/mo11%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

H&M Careers

H&M Jobs

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H1B Visa

In 2019, H&M applied for 4 H1B visas. Of the work permits applied for, 75% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at H&M unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

H&M has a total of 120000 employees

4
Total Applied
  • 75% Granted (3 out of 4)
  • 0% Denied ( out of 4)
  • 25% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 4)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 4)

This data was calculated using publicly sourced data from OFLC Performance Data

Let H&M Know You Want To Work There

Overview of Candidates Interested in H&M on Comparably

Candidates By Department

All Industries
80%
Marketing
20%

Candidates By Location

New York City
60%
Washington
20%
Union
20%

H&M Internship Program

Acquiring a position in H&M's Internship Program is generally not difficult. Why intern at H&M? Employees are happy at H&M and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. H&M employees say they’re never bored at work. Additionally, 58% have developed close friendships with their co-workers.

How difficult is it to get an internship at H&M?

Sales
Very Difficult25%
Somewhat Difficult25%
Not Difficult0%
Difficult0%
Does Not Offer Internships50%
Answered by 4 Sales Interns

Frequently Asked Questions regarding H&M

What is H&M address?

H&M location is at 46A Mäster Samuelsgatan

Who is the CEO of H&M?

H&M CEO is Daniel Ervér, their score by employees is 70

What is H&M eNPS?

The eNPS for H&M is -1

What is the salary for Scrum Master in H&M?

Scrum Master average salary in the US is 112k

What are the salaries in the Sales in H&M?

The average salaries for Sales in H&M is 148k

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