Health East Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
They are busy in meetings so very rarely actually come by the floor to check in
Review from Customer Support Dept
They support an Integrative Medicine healthcare model. When you support the health of the body, mind, and spirit you not only provide excellent customer service and exceed patient expectations but you also get improved results.
Review from Customer Support Dept
What does the leadership team need to get better at?
Get to know your employees! The leadership team we used to have was excellent at listening and caring about their employees' wellbeing. This had a huge impact on employee satisfaction and retention. Employees never left Woodwinds before, now we can't keep people since our culture has been crushed
Review from Customer Support Dept
I work for people I respect, and that makes me want to work harder! I feel valued and listened to.
Review from Customer Support Dept
What is the best part about your compensation package?
Tuition reimbursement, great dental coverage,
Review from Customer Support Dept
HSA contributions are a nice benefit.
Review from Customer Support Dept
paid time off, hourly wage
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Health East yet.
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What are some of the best things about your team?
We work together and support each other always! Great communication skills.
Review from Customer Support Dept
My colleagues genuinely care about our patients, it's an honor to work with them!
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Better leadership would be a good start.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Some of us remember how it used to be here and still strive to create an environment where patient satisfaction is paramount to success.
Review from Customer Support Dept
The culture here is like no other, we all respect each other and work together. Doctors, surgeons, nurses, Acupuncturists, nutrition, house keeping, all say hi to one another and respect that each of us plays and important role.
Review from Customer Support Dept
Our spiritual foundation is hard-wired throughout the company!
Review from Customer Support Dept
What needs to change to make the company culture better?
The staff need to feel more acknowledged.
Review from Customer Support Dept
What did you like most about the interview process?
They called the same day to extend a job offer.
Review from Customer Support Dept
Straight forward questions relating to my profession.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Most of my coworkers are helpful and supportive
Review from Customer Support Dept
The support and collaboration of the medical staff that I work with everyday providing acupuncture to our patients.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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