Hinduja Global Solutions Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
The leadership team in my department is honestly the best .
Review from Customer Support Dept
Hi, thank you for sharing your positive feedback. It is always nice to hear from our employees about the positive experiences they have had with us. Thank you for being part of HGS.
What does the leadership team need to get better at?
Better training to help us take phone calls
Review from Customer Support Dept
They should know what a true leader is, its not all about the metrics, ratings, all about the business, check aswell and approved as well if your employees requested to be on leave because they are sick. This is the company where Tls Manager will force you and convinced u to come to work even if sic
Review from Customer Support Dept
What is the best part about your compensation package?
overtime is always available to us
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They dont process your salary concerns Unpaid ots, no bonus as what they promised on the contract.
Review from Customer Support Dept
Moving up or being acknowledged in this company truly depends on who likes you in upper management
Review from Customer Support Dept
What are some of the best things about your team?
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What do your coworkers need to improve and how could you work together better?
Na. Its all about the management
Review from Customer Support Dept
Stop competing with each other of this is supposed to be a "team"
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
We get to work with people from all around the world
Review from Customer Support Dept
I work from home, that's why it's positive
Review from Customer Support Dept
What needs to change to make the company culture better?
Pay your employees accordingly to what is written on the contract and according to the workload
Review from Customer Support Dept
What did you like most about the interview process?
Being able to do everything virtually and the recruiter who interviewed me was fun and my contract came within a week
Review from Customer Support Dept
Still no communication, I had to reach out numerous times to speak to anyone about anything
Review from Customer Support Dept
They test you to see what you’d be
Review from Customer Support Dept
Hi, thank you for sharing your interview experience at HGS. Our interview process and realistic job previews are robust and honest to help place you with the best chance of success with HGS. We wish you all the best in your journey ahead.
What would you improve about your company's interview process?
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What makes you most happy at work?
Punching out and logging off
Review from Customer Support Dept
Being able to accomplish my work in a timely manner
Review from Customer Support Dept
Hi, thank you for your comments. We are glad to hear that you have had a pleasant experience with HGS. We truly believe that our employees are our greatest asset and we are always looking at ways to help our team to develop, learn and grow. Thank you
What's going wrong and how can it be improved?
Management. They need to improved. They need to pay correctly their employees since they are the backbone of the company.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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