Invitation Homes Sales Department Employee Reviews
Briefly describe your overall experience at your company
I've enjoyed my experience thus far. I love my job and the people I work with.
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Grateful to be apart of the IH culture! Love my leaders & team!
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What do you like best about the leadership team?
Communication and openess with the team.
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They care about their employees, they look for ways to foster a positive work culture and positive relationships.
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I like that they listen to our concerns and seem to genuinely care about us as people.
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Responsive, supportive, positive attitude, work just as hard as the employees they manage.
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Accessibility to contact them with issues
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What does the leadership team need to get better at?
The company is all about how much money they can get from consumers. We nickel and dime residents and do not offer quality in return which should not fall on RTM or anyone in a customer facing position, but it does. Capitalism at it's finest.
Review from Sales Dept
This company and myself are not in alignment. Our values are completely different. I value people and service and showing genuine care. I value being able to focus on one person at a time. This company does not. In my opinion, this company only values money, reports, numbers, and visuals.
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What is the best part about your compensation package?
insurance, matching, PTO, sick leave, etc
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I have the opportunity to work overtime. And the healthcare benefits are top notch.
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This company pays more than others and has an amazing benefits package, I never have to stress about taking care of my health.
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I can get overtime with out getting yelled at by HR or managers. This job requires overtime, it seems on some weeks just to keep up with workload.
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The flexibility with time off.
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Why do you feel undervalued and what would make you feel better about your compensation?
Increase in pay rate due to experience in real estate industry.
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Senior leadership invited an open conversation regarding compensation. This conversation was a positive one and I believe and feel very confident that I will be compensated fairly for my contributions and efforts to the company. They want to get it right!
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I have actually been with IH since Dec 8, 2012 as a leasing agent. I am used to working 7 days a week. This LES position is not a Monday/Friday job. I work after hours and EVERY weekend.
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Looking at my pay scale, I see I am paid under the median range and believe with my experience in real estate and property management I should be paid above the median.
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Going from a top agent to in-house was a huge pay cut. I miss the motivation and incentive of the sale or bonus. Rather have a monthly goal than yearly.
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What are some of the best things about your team?
they always work as a team.
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Everyone genuinely enjoys working for the company and has a positive attitude.
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My team is extremely dedicated and knowledgeable in their roles and always willing to help each other out.
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No psychopaths, narcissists, or Diva's
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Willingness to help each other out.
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What do your coworkers need to improve and how could you work together better?
In my department, a lot of people were hired due to friendships and favoritism, not actual skill and competency. Add to that, the fact that Invitation Homes doesn't actually train people for the job. They offer a very high level training and then push you out to see if you'll sink or swim.
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To Improve - They could work. How could we work together better - They could work. (Again, I do not give permission for this to be publicly shown)
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Better training on what other departments do and how their role affects others.
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What is most positive about the culture and environment at your company?
The family team togetherness atmosphere.
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The individuals collaborate and interact daily.
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We are very diverse and always willing to help each other out and help out our communities.
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Team work, open discussions, treat me like an adult.
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Freedom to be able to do your work and not be micro-managed
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What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The ability to manage my own schedule and that I work remotely.
Review from Sales Dept
To be able to help my residents.
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Accomplishing so much in one day. Day after day.
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Seeing the homes we provide.
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No drama, no fires to put out. When I have a day to just do my job not fix issues.
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What's going wrong and how can it be improved?
The amount of work has been overwhelming and unmanageable. But there have been some recent changes I'm excited about that should help, but we'll see.
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Stressful and most things are out of our control. The industry itself is stressful so not much we can do there but I firmly believe that introducing 4 day work weeks (rotating so the business is not affected) would provide more mental bandwidth for employees and improve work-life balance.
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I'm not sure this can be improved
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Invitation Homes could be a POSITIVE pioneer in the industry if they actually viewed people as people and not view people as money. People are struggling and we could care less. We keep raising rents, adding on more ancillary fees, and offering less regards to quality of homes, maintenance, etc..
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From my perspective, the company has system flaws that actually keep things from flowing in a way that actually works best for employees and customers. I would make major restructuring changes there. Recent automation features are actually counterproductive.
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What do you like best about your company?
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What would you most like to see improved at your company?
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