My experience has not been great - It's important that Meltwater starts prioritizing equitable distribution of resources and recognition across all departments
Briefly describe your overall experience at your company
My experience has been a mix of autonomy and challenges. I appreciate the flexibility and remote work, but the lack of recognition, growth opportunities, and role clarity make it frustrating. Stronger support for those retaining clients and fair compensation would make it a more positive experience
What is most positive about the culture and environment at your company?
At this time, there's really nothing positive about Meltwater
What is most positive about the culture and environment at your company?
The most positive aspect of the company culture is the flexibility and autonomy in my role, along with the ability to work remotely
What do your coworkers need to improve and how could you work together better?
It would be helpful for us to focus on open communication and mutual respect. Additionally, clarifying roles and responsibilities within the teams could help improve improve efficiency and reduce misunderstandings
What does the leadership team need to get better at?
The leadership team needs to diversify their investment beyond sales and start recognizing the teams that are crucial to keeping Meltwater afloat, rather than just focusing on those who make sales.
What do your coworkers need to improve and how could you work together better?
Coworkers should understand their roles without adding to or undermining mine. It's been challenging to be ‘One Meltwater’ due to a lack of respect for those from the acquisition. Clearer role boundarie
What's going wrong and how can it be improved?
There's a lack of recognition for teams that do the heavy lifting to retain clients and limited growth opportunities due to budget constraints. Improvement starts with fair compensation and fostering respect, especially for those from the acquisiton
What's going wrong and how can it be improved?
The GPS cycle was perceived by many as inadequate and lacking fairness. It's crucial for future performance evaluation processes to be transparent, equitable, and inclusive, ensuring that all employees have a fair opportunity to demonstrate their contributions and growth
Why do you feel undervalued and what would make you feel better about your compensation?
I haven’t had a promotion or raise in 3 years due to budget constraints, despite my role in retaining clients and my dedication to Meltwater. Compensation should reflect the impact of my work, and Meltwater should align with industry standards
What does the leadership team need to get better at?
Leadership needs to better recognize teams like Premium Support, who do the real work to retain clients, rather than focusing on CSMs and Sales. There's little reward for those ensuring client success daily. Also, if budget is tight, spending on celebrity speakers raises questions about priorities.
Why do you feel undervalued and what would make you feel better about your compensation?
I consistently go above and beyond in my role, taking on additional responsibilities and delivering results, yet my compensation does not reflect this. I would like to see my efforts acknowledged through fair and competitive compensation that aligns with my contributions and the market standards
Other Employee Reviews for Meltwater
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