Mount Sinai Health System Operations Department Employee Reviews
Briefly describe your overall experience at your company
Staff talk negatively about patients. Staff talk about their personal problems all day at work
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MSHS is a nurturing environment that allows you to grow as a professional.
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Review from Operations Dept
What do you like best about the leadership team?
The culture at Sinai is particularly toxic at the top. There is a cohort of dysfunctional “leaders” who do not communicate or collaborate with their teams, making top-down decisions that only throw money on bandaid-style fixes, rather than base decisions on any discernible analysis
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They are caring and actually take time to talk to you.
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Our team is EXCELLENT ALWAYS!
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They have the resources to get anything they want/need accomplished
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Their ability to reinvent themselves and how they value teamwork
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What does the leadership team need to get better at?
No teamwork Staff talk negatively about management behind their backs. If you do not do the same staff will complain about you. Bullying and discrimination is rampant. Management has no clue about toxic staff
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The leadership team needs to get better at working together to get important projects and task accomplished. The disconnect of leadership causes delays in getting things accomplished.
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Good but would be nice to have a keurig hooked up to water line.
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What is the best part about your compensation package?
They give Union, 403b, health insurance
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Top tier health coverage within the Mount Sinai Hospital System
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We have excellent pay and benefits!
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Fair but you have to prove yourself.
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The best part about my compensation package is the medical, dental and vision insurance
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Why do you feel undervalued and what would make you feel better about your compensation?
Staff need psychiatric care Very toxic staff Very unqualified Take your skills elsewhere, very toxic environment and absolutely no support provided by team
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I think that's experience should be compensated not only just advanced degrees
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What are some of the best things about your team?
Team members are dedicated, kind and value the patient.
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their diversity and their ability to raise to any challenge
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We work together to make sure our team is efficient and professional.
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Our team is excellent and truly cares to develop staff in enriching ways.
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My team is great at sharing ideas to get on the same page and work together
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What do your coworkers need to improve and how could you work together better?
Harrassment and bullying is rampant No support or teamwork Staff do not provide patient care
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Great team and team members.
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What is most positive about the culture and environment at your company?
I enjoy the diversity about my work environment
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Good quality in IT good location.
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Our relationship centered care model
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We encounter people from all walks of life and every culture in this hospital system
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The ability to work remotely has given me a great quality of life. Having the ability to come into the office as needed is one of the best things about the pandemic
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What needs to change to make the company culture better?
Hire qualified staff with experience and high standards of care Staff presently have too many issues
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More qualified staff The present staff are bullies and not qualified
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Not talk about home drama at work.
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What did you like most about the interview process?
Everyone was easy to talk to and the follow up process was timely.
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It was 11 years ago but I recall it was average. the hiring process did take long.
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They were appropriate and thorough
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The panel interviews are challenging in a good way
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What would you improve about your company's interview process?
Better trainning in departments and DEI HR there is nothing wrong with
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What makes you most happy at work?
the ability to work from home. I enjoy a hybrid environment and love the fact I don't have to commute everyday.
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Being at work and giving the best you can
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My job entails making people feel better and I like that.
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I enjoy being able to manage my time and not being micromanaged
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I love my colleagues and there is a nurturing environment to evolve within here.
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What's going wrong and how can it be improved?
Skilled staff with education and professionalism
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Growth could be better managed at the end user level.
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Need to hire more staff so not so much overtime.
Review from Operations Dept
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