nCino Customer Success Manager Employee Reviews

The best place I have ever worked. I want to work for nCino until I retire, in about 25 years. This is saying a lot, as I have previously worked at two different Best Places to Work. Nothing compares to nCino.

Review from Customer Success Dept

Working for nCino is the best decision I have ever made. Our CEO said this in my first week, and it has stuck with me: "You are not lucky to work for nCino. nCino is lucky to have YOU!" It's been several months since then, and I have seen that attitude on display every day since. It's amazing.

Review from Customer Success Dept

A lot of companies like to talk about culture, but nCino lives it every day. This job has allowed me to collaborate with so many smart, driven, amazing people and I consider myself extremely blessed to work here. It is a job where you will be challenged every single day, but you'll never be alone.

Review from Customer Success Dept

I have been at nCino for a little over a year now. I have always spoken really highly of the company. The culture, flexibility and friendships here are a huge benefit to me. However, I have realized that there isn't a lot of room for growth and the pay raise limits are unreasonable.

Review from Customer Success Dept

My overall experience has been extremely positive. I have nothing but good things to say about nCino.

Review from Customer Success Dept

Our leadership team is crystal clear on company goals. The most important goal is the happiness, success, and well-being of the employees. We are empowered to work how and where we feel most comfortable and productive, and our personal health is never compromised. I feel valued as a human being.

Review from Customer Success Dept

Culture is top down. The leadership team leads by example - they embody our 6 core values daily. This makes everyone else excited to embrace the positivity and keep the culture fire burning

Review from Customer Success Dept

They truly value their employees and work hard to maintain a strong company culture.

Review from Customer Success Dept

I feel that they truly care about my career goals and are willing to work with me to make them happen.

Review from Customer Success Dept

I always feel seen and heard by my leaders.

Review from Customer Success Dept

100% company paid insurance, generous PTO, parental leave, etc. Access to mental health services, discounts on gym memberships and everyday things, and a culture that encourages us to take full advantage of everything we are offered.

Review from Customer Success Dept

Insurance is paid for by the company. Combine that with great salary, all our perks, and outstanding work environment, and I never want to leave!

Review from Customer Success Dept

Having an HSA card that's replenished twice a year is a huge benefit for me and my family.

Review from Customer Success Dept

The benefits are so AMAZING! I especially love the HSA contribution.

Review from Customer Success Dept

Health Savings account and number of vacation/sick days

Review from Customer Success Dept

We're losing too many valuable people because people aren't getting paid enough. nCino may be a competitive company to get a job at in Wilmington so people won't care as much, but in Salt Lake, there are plenty of companies with great cultures/benefits that will also pay much more.

Review from Customer Success Dept

nCino thinks a good annual raise is the same as the inflation rate. And there is no room to get off cycle raises / rewards for being a high performer. Offer more opportunities to move up when the budget clearly allows for it.

Review from Customer Success Dept

nCino is very concerned about what % raises they give. It doesn't matter what your value-add may be which results in low motivation to do anything outside of your role as you will not be compensated for it. More transparency in regards to pay bandwidths would be greatly appreciated.

Review from Customer Success Dept

My team is made up of incredibly smart, talented, passionate, and humble people. We are encouraged to share our knowledge, voice our opinions, and work together to our highest potential. We are also honest when need help, and our teammates do not hesitate to jump in and lift each other up.

Review from Customer Success Dept

My team has yet to meet all members in person, as we are spread across several countries. However, we have established a bond that feels like we have known each other forever. We laugh together, we cry together on the tough days, and we truly support each other at work and as people.

Review from Customer Success Dept

Our team truly adopts the core value of "Make Someone's Day". Whenever you need help or have questions, it's not hard to find someone willing to drop what they're doing and focus on assisting you. We share in each other's successes and celebrate wins as a group.

Review from Customer Success Dept

We are friends in and out of the office, we tend to all get along great.

Review from Customer Success Dept

There is so much camaraderie and everyone is always willing to help out.

Review from Customer Success Dept

Not only are we celebrated for our high achievements and encouraged to do our best work, but we are also empowered to put ourselves, our families, and our personal needs on the top of our priority lists. nCino recognizes that taking care of employees is the key to a happy, productive environment.

Review from Customer Success Dept

I feel the passion for culture every moment. We are all so genuinely well cared for and happy, that we are excited to put our best work forward for nCino. I am so proud of my company, and it makes me that much more excited to get to work tomorrow!

Review from Customer Success Dept

There's no drama or bickering at nCino, and you're treated with respect and encouragement...always. We work hard and we help each other whenever it's needed. I'm convinced that there is no better company culture than the one we have here.

Review from Customer Success Dept

Everyone can come to work and be themselves.

Review from Customer Success Dept

The company has 6 amazing core values and the employees really do live by them.

Review from Customer Success Dept

Meeting several different people throughout the interview process and getting to ask questions on a 1:1 basis.

Review from Customer Success Dept

I liked that they made me do an assessment before the in-person interview to see how effectively I could solve problems. It helped give me a sense of what I'd be doing in the position as well, and that was great to get a feel for that.

Review from Customer Success Dept

Talking to multiple team leads in the interview

Review from Customer Success Dept

Honestly for me I really enjoyed putting together my presentation and show the management team what I could do.

Review from Customer Success Dept

You have the opportunity to interview with different people to find out what the company is really like.

Review from Customer Success Dept

Feeling valued, being treated with respect, being trusted to work where it makes sense for me, obvious compassion from the C - suite, opportunities for professional development and growth, employee-led volunteering, opportunities for fun in and out of the workplace, I could go on and on.

Review from Customer Success Dept

Knowing that my ideas will be heard and valued. If I think of a way to do things better/differently, I am met with excitement and a "Sure, let's try that!" attitude. It makes me want to bring my A game every day, and I feel so valued and respected.

Review from Customer Success Dept

I love it when we are able to solve a difficult customer situation by working together as a team.

Review from Customer Success Dept

Talking to and interacting with my team

Review from Customer Success Dept

I love that I'm always learning and I have a sense that what I'm doing is important.

Review from Customer Success Dept