Noblis Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Positive work environment focused on employee growth ahead of customer satisfaction
Review from Customer Support Dept
What do you like best about the leadership team?
Informative to the extent of communicating via a variety of channels.
Review from Customer Support Dept
they don't seem to micromanage for the most part
Review from Customer Support Dept
They keep us well informed on the company and its direction. This was important during the pandemic.
Review from Customer Support Dept
The are passionate, energetic, and care about both the mission and the employees.
Review from Customer Support Dept
they take responsibility for the company rather than "passing the buck" to others
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
It is a package that is consistent. Timely every year.
Review from Customer Support Dept
Pay is pretty good, money buys things
Review from Customer Support Dept
Salary is naturally the best part...have to have that for the rest to matter. However, the excellent company matching for retirement plan is another great feature.
Review from Customer Support Dept
salary and CIP, and the retirement match
Review from Customer Support Dept
Generous matching and ability to put money into retirement.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel the career band aspect (for me) is a little awkward. I have 6 years of government contractor experience with an MBA and do not understand how I am at the level of recent college grads with no experience.
Review from Customer Support Dept
I do not feel undervalued, I simply realize that I am compensated on the lower side of the range for my position.
Review from Customer Support Dept
Undervalued because I have been overlooked for opportunities to serve in leadership opportunities. My annual increases have barely met the standard 3%. Compared to similar positions, years of experience, background and education, I'm underpaid. Increase my compensation based upon new pay structure.
Review from Customer Support Dept
What are some of the best things about your team?
They are very professional and seasoned.
Review from Customer Support Dept
We are transparent and collaborate on everything. Our meetings are concise and efficient.
Review from Customer Support Dept
Caring group that enjoys working together and having fun.
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Caring, dedicated, passionate about their work, going the extra mile is a daily occurrance
Review from Customer Support Dept
very smart people with a ton of experience
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
I just don't like interacting with people right now, its not about my coworkers and this survey does not have enough nuance to capture these details.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The output of the work we do is positive.
Review from Customer Support Dept
Pro continuing education and training
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The pace is steady and people are always willing to help.
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A strong focus on what is doing right...for our nation, our clients, and our employees.
Review from Customer Support Dept
Leadership is willing to listen
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
I am most happy about the tasks I work on and projects I support.
Review from Customer Support Dept
Solving complex problems, saving the government money
Review from Customer Support Dept
My ability to make it flexible, especially from home. I can prioritize my life and work at a good pace.
Review from Customer Support Dept
Working on meaningful tasks for a client.
Review from Customer Support Dept
solving a problem, and lunch.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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