Optima Tax Relief Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
This company has been great. There are several opportunities to grow within the company.
Review from Customer Support Dept
Review from Customer Support Dept
I have been here over a year and already promoted. I am extremely happy.
Review from Customer Support Dept
What do you like best about the leadership team?
They listen to everyone about everything
Review from Customer Support Dept
Very understanding and makes asking questions or request easy
Review from Customer Support Dept
They make sure we are on track
Review from Customer Support Dept
Open communication, transparency seems to be key across teams.
Review from Customer Support Dept
They are very supportive and always strive to do the best for the team.
Review from Customer Support Dept
What does the leadership team need to get better at?
Supportive, Fight more for the employees, attentive, present, motivating
Review from Customer Support Dept
Hearing out their employees when they have complaints
Review from Customer Support Dept
What is the best part about your compensation package?
The different options to chose from
Review from Customer Support Dept
There is ways to make more $ during commission
Review from Customer Support Dept
Commission and the encouragement & opportunity for growth.
Review from Customer Support Dept
I like the health insurance.
Review from Customer Support Dept
my dental is pretty good coverage i will have to use more company benefits
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I have never gotten a raise nor a review that tells me how well or bad im doing.
Review from Customer Support Dept
I love working for OTR however the pay needs to be better
Review from Customer Support Dept
I REALLY APPRECIATE AND AM GRATEFUL FOR WHAT MY COMPENSATION IS. HOWEVER WITH GAS SEVERELY INCREASING AND THE SPIKE IN INFLATION I WISH THERE WAS SOME TIME COST OF LIVING RAGE...ESPECIALLY NOW RECOVERING FROM THE PANDEMEMIC.
Review from Customer Support Dept
There is no room for growth within this company and the work done does not equal the pay.
Review from Customer Support Dept
I do feel like I am appreciated for the work that I do, but it's hard to overlook the much higher starting pay rate of other companies for someone else who's in the same position as me.
Review from Customer Support Dept
What are some of the best things about your team?
We all care about each other both on and off work hours
Review from Customer Support Dept
Everyone is very friendly and easy to talk to
Review from Customer Support Dept
We are all one big family.
Review from Customer Support Dept
We act like family all the time
Review from Customer Support Dept
Selflessness and kindness. Always someone there share a tip or relate to sn experience. Makes working remote possible and successful
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Everyone is open and excepting of one another
Review from Customer Support Dept
Company works hard to make sure we all have a rest and they do many fun company outings
Review from Customer Support Dept
Employees feel like they are acknowledged
Review from Customer Support Dept
Since Covid it has not been much of a culture. Company made culture circles and they make an event every so often.
Review from Customer Support Dept
Comfortable growth is encoured and celebrated
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
There aren't any Interviews reviews of Optima Tax Relief yet.
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What would you improve about your company's interview process?
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What makes you most happy at work?
The people that I work with and work for
Review from Customer Support Dept
Being able to push clients out of my pipeline and get them into the next step on their case.
Review from Customer Support Dept
The people i work with.
Review from Customer Support Dept
Help people in need of one less problem on their plate. Learning tax law that benefits my understanding of how Our clients end up in their situation needing our assistance.
Review from Customer Support Dept
The amazing support and enviornment
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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