Optima Tax Relief Customer Support Department Employee Reviews | Comparably
Optima Tax Relief Claimed Company
Comprised of Tax Professionals with over 25 years of experience, Optima Tax Relief is a full service Tax Resolution firm. read more
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EMPLOYEE
PARTICIPANTS
121
TOTAL
RATINGS
3509

Optima Tax Relief Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They listen to everyone about everything

Review from Customer Support Dept

Very understanding and makes asking questions or request easy

Review from Customer Support Dept

They make sure we are on track

Review from Customer Support Dept

Open communication, transparency seems to be key across teams.

Review from Customer Support Dept

They are very supportive and always strive to do the best for the team.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Supportive, Fight more for the employees, attentive, present, motivating

Review from Customer Support Dept

Hearing out their employees when they have complaints

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

The different options to chose from

Review from Customer Support Dept

There is ways to make more $ during commission

Review from Customer Support Dept

Commission and the encouragement & opportunity for growth.

Review from Customer Support Dept

I like the health insurance.

Review from Customer Support Dept

my dental is pretty good coverage i will have to use more company benefits

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I have never gotten a raise nor a review that tells me how well or bad im doing.

Review from Customer Support Dept

I love working for OTR however the pay needs to be better

Review from Customer Support Dept

I REALLY APPRECIATE AND AM GRATEFUL FOR WHAT MY COMPENSATION IS. HOWEVER WITH GAS SEVERELY INCREASING AND THE SPIKE IN INFLATION I WISH THERE WAS SOME TIME COST OF LIVING RAGE...ESPECIALLY NOW RECOVERING FROM THE PANDEMEMIC.

Review from Customer Support Dept

There is no room for growth within this company and the work done does not equal the pay.

Review from Customer Support Dept

I do feel like I am appreciated for the work that I do, but it's hard to overlook the much higher starting pay rate of other companies for someone else who's in the same position as me.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

We all care about each other both on and off work hours

Review from Customer Support Dept

Everyone is very friendly and easy to talk to

Review from Customer Support Dept

We are all one big family.

Review from Customer Support Dept

We act like family all the time

Review from Customer Support Dept

Selflessness and kindness. Always someone there share a tip or relate to sn experience. Makes working remote possible and successful

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Optima Tax Relief yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Everyone is open and excepting of one another

Review from Customer Support Dept

Company works hard to make sure we all have a rest and they do many fun company outings

Review from Customer Support Dept

Employees feel like they are acknowledged

Review from Customer Support Dept

Since Covid it has not been much of a culture. Company made culture circles and they make an event every so often.

Review from Customer Support Dept

Comfortable growth is encoured and celebrated

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Optima Tax Relief yet.
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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

The people that I work with and work for

Review from Customer Support Dept

Being able to push clients out of my pipeline and get them into the next step on their case.

Review from Customer Support Dept

The people i work with.

Review from Customer Support Dept

Help people in need of one less problem on their plate. Learning tax law that benefits my understanding of how Our clients end up in their situation needing our assistance.

Review from Customer Support Dept

The amazing support and enviornment

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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