Remitly Customer Support Department Employee Reviews

Its been a great to work here. I learn a lot from my work and the people I work with. I see how we value the work that we do and why we do the work that we do.

Review from Customer Support Dept

My overall experience at the company has been very rewarding. I’ve had the opportunity to grow professionally, work with supportive colleagues, and contribute to meaningful projects in a positive and collaborative environmen

Review from Customer Support Dept

I definitely enjoy working here. Remitly truly knows how to value their employees. My hard work is being recognized. My manager is great. He is very professional, very supportive, and he fosters a positive and supportive work environment. Also, collaborating with my colleagues and team manager has

Review from Customer Support Dept

Great company to work with, but much of its uniqueness is being removed as we grow. It ´ s becoming more of just another BPO that has a higher pay

Review from Customer Support Dept

My overall experience at the company has been great, especially with the competitive compensation. It’s made a significant positive impact on my job satisfactio

Review from Customer Support Dept

approachable. transparent. reputable. speaks the Remitly language - values driven.

Review from Customer Support Dept

lear communication, consistent support, and strong sense of direction. They lead with integrity, encourage collaboration, and create an environment where team members feel heard, valued, and motivated to grow. Their transparency and commitment to both people and results truly set them apart.

Review from Customer Support Dept

They empower their teams by delegating responsibility, taking ownership of decisions, and providing support and opportunities for growth. They value their employees by prioritizing a positive work environment , open to feedback and suggestions , and recognizing our contributions thru programs

Review from Customer Support Dept

Honesty and transparency, and active changes based on feedback.

Review from Customer Support Dept

supporting the agents to achieve higher goals

Review from Customer Support Dept

Get more people skills as they are only oriented on their own job and don't pay attention and understand the reps needs. Stop in creating post about leaders and what needs to be done and star being a real leader cause not everyone is a LEADER or at least know that a leader is or how to be one.

Review from Customer Support Dept

pto conversion. stocks and hmo benefits.

Review from Customer Support Dept

Increased in Leave credits that they provided

Review from Customer Support Dept

Competitive basic salary and fair amount of allowances

Review from Customer Support Dept

The best part of my compensation package is the upgraded HMO. It's a great improvement, and I really hope it stays that way.

Review from Customer Support Dept

The best part about my compensation package is the balance between competitive salary and meaningful benefits. In addition to fair pay, I’ve appreciated the comprehensive health coverage, flexible work op

Review from Customer Support Dept

Rewards should not just be monetary, for me a better reward is to have extra days off.

Review from Customer Support Dept

more motivational activities people are going with WFM and freelancer due to a best payment

Review from Customer Support Dept

collaborative. thinkers and executioners. joyful and compassionate.

Review from Customer Support Dept

Some of the best things about my team are our strong collaboration, mutual respect, and shared commitment to excellence. Everyone brings unique strengths to the table, and we support each other to overcome challenges and celebrate wins together. The open communication, positive attitude, and willing

Review from Customer Support Dept

There is a strong collaboration , open communication. , mutual support and respect.

Review from Customer Support Dept

Colorful, trustworthy, collaborative and friendly.

Review from Customer Support Dept

One of the best things about my team is how we support one another. Everyone is always willing to lend a hand.

Review from Customer Support Dept

bias for action, aim for the stars and compassionate partner are the most cultural values exhibited by most of the people I interact with.

Review from Customer Support Dept

Almost everyone is a compassionate partner

Review from Customer Support Dept

It? the team works together across different areas, communicates openly, and stays focused on safety, responsibility, and constant learning. It's a place where doing the right t

Review from Customer Support Dept

Feedback is taken seriously and action-ed accordingly.

Review from Customer Support Dept

What’s most positive about the culture and environment at the company is its continuous improvement. There’s always a focu

Review from Customer Support Dept

the work I do. I get to interact with leaders. It's not routinary for me. I learn something everyday. weather personal or professional.

Review from Customer Support Dept

I am excited to come to work since I often feel like work is just not work only. We came here to work with a purpose

Review from Customer Support Dept

Thanks to a supportive manager, strong connections with my coworkers, and a positive company culture, I’m recognized for my efforts, receive fair and competitive compensation, and maintain a healthy work-life balance. All of which greatly

Review from Customer Support Dept

That being here makes me closer to my goals.

Review from Customer Support Dept

What makes me happiest at work is the opportunity to learn something new and the chance to collaborate with my close friends. It’s both

Review from Customer Support Dept