The Reynolds and Reynolds Company Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
My manager is very knowledgeable. They can help me in any situation. They are also great at treating me like a human being. Letting me work a flexible schedule.
Review from Customer Support Dept
What does the leadership team need to get better at?
Paying their employees well, having a good work life balance, trusting their employees, giving decent benefits, positive encouragement.
Review from Customer Support Dept
What is the best part about your compensation package?
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Why do you feel undervalued and what would make you feel better about your compensation?
I make less than 40,000 dollars a year as a supervisor of between 5 and 15 employees.
Review from Customer Support Dept
Our health insurance could be better.
Review from Customer Support Dept
You can get bonuses but they are not necessarily merit based.
Review from Customer Support Dept
What are some of the best things about your team?
My team works hard and gets the job done, even though they aren't compensated for what they are worth.
Review from Customer Support Dept
I have a close knit team. Everyone gets along greatly and enjoys working together
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
The team is spread out across the southeast
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
That we get a paycheck, no matter how small it may be.
Review from Customer Support Dept
What needs to change to make the company culture better?
The company is run off of fear
Review from Customer Support Dept
What did you like most about the interview process?
I enjoyed the aptitude test.
Review from Customer Support Dept
What would you improve about your company's interview process?
less interviews with different people
Review from Customer Support Dept
What makes you most happy at work?
Completing projects and making customers happy.
Review from Customer Support Dept
What's going wrong and how can it be improved?
I can get compensated fairly, my manager could treat me like a human not a robot.
Review from Customer Support Dept
They need to give more vacation days
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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