Sitetracker Customer Support Department Employee Reviews | Comparably
Sitetracker Claimed Company
Sitetracker powers the successful deployment of critical infrastructure. Customers include Ericsson, Nokia, Fortis, Alphabet, and British Telecom. read more
EMPLOYEE
PARTICIPANTS
475
TOTAL
RATINGS
8784
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Sitetracker Customer Support Department Employee Reviews

Briefly describe your overall experience at your company

Engaging, challenging, and supportive environment

Review from Customer Support Dept

I love coming to work every day.

Review from Customer Support Dept

What do you like best about the leadership team?

Leadership Reviews

They listen! Most companies simply take things at face value, agree with you and then don't make changes. Our leadership team encourages feedback and tries to implement them (when and where it makes sense)

Review from Customer Support Dept

The leadership throughout the company is very positive and encouraging. Everyone helps everyone if need be. Leadership is a quality that all employees possess.

Review from Customer Support Dept

Care about my development / career growth

Review from Customer Support Dept

They are always willing to help no matter how much time it takes.

Review from Customer Support Dept

Always pushing the envelope to get us to the next level

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Sitetracker yet.
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What is the best part about your compensation package?

Compensation Reviews

Overall base package is the best in the industry.

Review from Customer Support Dept

competitive pay, paid benefits, stipends

Review from Customer Support Dept

Flexible timeoff policy and Insurance CoPays are great!

Review from Customer Support Dept

It included medical and dental

Review from Customer Support Dept

The best part is knowing there is always room to improve and increase your salary.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Matching 401k for one would definitely make me feel like the company cares about not only its own future but mine as well. Also, typically in a startup you get paid a little less to get a little more in equity but I believe this is a bit underwhelming in terms of equity given out

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

Team is extremely knowledgeable and skillful

Review from Customer Support Dept

Its like a family here! We all rise and fall together. If something is difficult, you can count on others to help you with it!

Review from Customer Support Dept

Everyone is very helpful and easy to get along with.

Review from Customer Support Dept

I love my team. We all get our work done efficiently but still interact on a personal level. Everyone has a great sense of humor and are very helpful.

Review from Customer Support Dept

My team is truly dedicated to helping each other grow.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Sitetracker yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Work environment is positive and fostering collaboration

Review from Customer Support Dept

There is no negativity. Everyone is helpful to everyone and great at leading and teaching.

Review from Customer Support Dept

Personally I like the team atmosphere which makes me want to do the best job I can and do my part.

Review from Customer Support Dept

Fast growing and in a great industry space with lots of opportunity

Review from Customer Support Dept

the people I choose to surround myself with

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Sitetracker yet.
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What did you like most about the interview process?

Interviews Reviews

Talking to each of the team members and getting to see their perspective on the job.

Review from Customer Support Dept

There was multiple interviewers so I had multiple different questions to answer.

Review from Customer Support Dept

I liked meeting with several different interviewers. It gave me a better all around idea of the company and the positivity current employees had.

Review from Customer Support Dept

I liked that it was challenging and thorough. Shows that they are selective.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Sitetracker yet.
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What makes you most happy at work?

Outlook Reviews

Cross Team collaboration and our ability to help each other out. The team challenges each other to help make things better.

Review from Customer Support Dept

My coworkers and getting all my work done to help out the team.

Review from Customer Support Dept

I can honestly say this is the only job, in my experience, that I love coming to every day. I love the people I work with that make each day different and enjoyable.

Review from Customer Support Dept

Constantly being challenged and learning

Review from Customer Support Dept

the level of my work and the individuals I choose to surround myself with.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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