Skin Laundry Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Everyone is so kind and always willing to lend a helping hand or ear
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My team has offered coaching and also celebrated me on my success.
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What do you like best about the leadership team?
They encourage growth within the company
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They are transparent, passionate, and are here for their people and want everyone to succeed.
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Consistent one on one conversations. Very receptive to ideas
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I can feel how passionate they are about stimulating our growth.
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Integrity, transparent, trustworthy, accountable, kind
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What does the leadership team need to get better at?
Caring about people. Everyone on the team matters equally, favoritism is wrong and childish
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What is the best part about your compensation package?
The potential for making Gratuity
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The discounts and empoyee assistance program
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Bonuses!!!! Also room for growth.
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Many options to choose from, both included and optional, medical benefits available within the first month of employment
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The employees skincare discount is amazing!!!
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Why do you feel undervalued and what would make you feel better about your compensation?
As a nurse, the tips pay for my hourly rate. It takes away from my hard work to not get to actually feel those tips since its taken away. There also isnt compensation for precepting or training others.
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I do not feel undervalued, but I do think it would be amazing if the nurses made the $55/hr AND took home tips.
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Tips are stretched over pay period and not per pay. Clients are literally paying my hourly rate it doesnt even to me as tips
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The base pay is pretty low for industry standards. The gratuity system is amazing but base pay is still low
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feeling seriously herd as an employee, being paid better, feeling understood, and feeling completely comfortable in the company.
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What are some of the best things about your team?
Being able to be open with them
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We all get along and want to see success within our clinic
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Interactive, communicative, understanding, and helping. We get along well and are relatively open-minded.
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Everyone works so hard and are natural empaths.
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Kind, trustworthy, accountable, honest, smart
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What do your coworkers need to improve and how could you work together better?
There is way too much drama
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What is most positive about the culture and environment at your company?
Making a difference in the world
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I feel heard by my managers and peoples team
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They select specific people to join this team and do a phemonenal job. Overall like-minded people who all want a cohesive and positive environment.
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Emphasis on being transparent and being people driven.
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We are helping others and feel good about it
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What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Being able to interact with clients
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I feel like im making a difference for people, and giving them their confidence back
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Seeing return clients and having nurses specificallt request me since I do a great job.
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The nature of the job itself and my amazing clients and co-workers.
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Connecting with clients and seeing results
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What's going wrong and how can it be improved?
Im anxious to go into work. I feel fear mongered, discriminated against because of my age and management is too biased to admit growth
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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