Working At Spectrum - Ask a Question | Comparably
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Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
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EMPLOYEE
PARTICIPANTS
1702
TOTAL
RATINGS
16581

Q&A With Spectrum Employees

Charter is committed to providing our employees with a full spectrum of high-quality and affordable benefits because we know when you're healthy—physically, financially, and emotionally—you can perform at your best. We also know that health and retirement benefits play an important role in attracting great people, and are a key factor in choosing an employer.

How employees describe working at Spectrum

Pretty laid back and good logical questions

Like any call center job the burnout rate is high. The benefits are great as is the pay fir thus type if wirk. The attendance policy however is absurdly strict.

Consistency. The service very seldom has problems.

Since it became Spectrum nothing good came out of this company, management is at its worse. Very high attrition rate, they cant hang on to employees, never saw a company with such a high turn over rate. There are other jobs out there folks, walk past this one its not worth a pretty penny.

Stressful... work day is 9 hours but 1 hour if that is your unpaid break. You still work 8 hour a day unlike most jibs where it's 8 hours and you work 7.5 w/a 30 min unpaid break for lunch.

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What it's like to work at Spectrum

  • Spectrum employees generally work 9.1 hrs a day
  • Employees at Spectrum report the work pace is extremely fast
  • On a typical day, employees at Spectrum have 0 meetings
  • 74% of Spectrum employees look forward to interacting with their team every day
  • Spectrum employees most often take 15-20 paid vacation and sick days each year
  • 72% of Spectrum employees report they are happy with their work life balance
  • Spectrum employees never get valuable feedback on how to improve at work
  • 51% of Spectrum employees call their work environment negative

Q&A With Spectrum Employees

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Does Spectrum allow new employees to take a prepaid vacation only 4 weeks after the hire date?

Asked to the HR Department at Spectrum

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Hello, need to get a written verification of employment. I know that I can get it off the work number but need a written one. Who would I contact for that?

Asked to the HR Department at Spectrum

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Do you think it's fine for employees to be micromanaged?

Asked to the HR Department at Spectrum

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Curious about what work's like at Spectrum?

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Should I work at Spectrum?

32% of Spectrum employees would encourage their friends to become coworkers, whereas 16% are neutral and 52% would not recommend working at Spectrum to their friends.

-20
eNPS Score
32%Promoters
16%Passive
52%Detractors

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