-20
eNPS Score
Q&A With Spectrum Employees
Charter is committed to providing our employees with a full spectrum of high-quality and affordable benefits because we know when you're healthy—physically, financially, and emotionally—you can perform at your best. We also know that health and retirement benefits play an important role in attracting great people, and are a key factor in choosing an employer.
How employees describe working at Spectrum
Pretty laid back and good logical questions
Like any call center job the burnout rate is high. The benefits are great as is the pay fir thus type if wirk. The attendance policy however is absurdly strict.
Consistency. The service very seldom has problems.
Since it became Spectrum nothing good came out of this company, management is at its worse. Very high attrition rate, they cant hang on to employees, never saw a company with such a high turn over rate. There are other jobs out there folks, walk past this one its not worth a pretty penny.
Stressful... work day is 9 hours but 1 hour if that is your unpaid break. You still work 8 hour a day unlike most jibs where it's 8 hours and you work 7.5 w/a 30 min unpaid break for lunch.
What it's like to work at Spectrum
- Spectrum employees generally work 9.1 hrs a day
- Employees at Spectrum report the work pace is extremely fast
- On a typical day, employees at Spectrum have 0 meetings
- 74% of Spectrum employees look forward to interacting with their team every day
- Spectrum employees most often take 15-20 paid vacation and sick days each year
- 72% of Spectrum employees report they are happy with their work life balance
- Spectrum employees never get valuable feedback on how to improve at work
- 51% of Spectrum employees call their work environment negative
Q&A With Spectrum Employees
IDX: 125 TOT: 142
How are the benefits at Spectrum for employees in Sales?
Spectrum's Sales team rates their overall benefits a B+ and most of them think the perks are Neutral. 79% of Spectrum employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get 20-30 days of paid vacation, and most of them believe the cash value of their benefits is $1000 -$1500/mo.
How are the benefits at Spectrum for employees in Engineering?
Spectrum's Engineering team rates their overall benefits a B and most of them think the perks are Neutral. 79% of Spectrum employees in Engineering say they are satisfied with their benefits. The majority of employees in Engineering also get 20-30 days of paid vacation, and most of them believe the cash value of their benefits is $1500 - $2500/mo.
How are the benefits at Spectrum for employees in IT?
Spectrum's IT team rates their overall benefits a B and most of them think the perks are Neutral. 73% of Spectrum employees in IT say they are satisfied with their benefits. The majority of employees in IT also get 15-20 days of paid vacation.
How are the managers in the Sales department at Spectrum?
Spectrum's Sales team rates their manager a C+ or 68/100 and the majority believe their manager truly cares about them as a person. The sales team (56%) also feels pretty comfortable providing negative feedback directly to their boss.
How are the managers in the IT department at Spectrum?
Spectrum's IT team rates their manager a C or 66/100 and the majority believe their manager truly cares about them as a person. The it team (67%) also feels pretty comfortable providing negative feedback directly to their boss.
How are the managers in the Marketing department at Spectrum?
Spectrum's Marketing team rates their manager a B- or 70/100 and the majority believe their manager truly cares about them as a person. The marketing team (50%) also doesn't feel comfortable providing negative feedback directly to their boss.
How are the managers in the Engineering department at Spectrum?
Spectrum's Engineering team rates their manager a C+ or 67/100 and the majority believe their manager truly cares about them as a person. The engineering team (57%) also feels pretty comfortable providing negative feedback directly to their boss.
Curious about what work's like at Spectrum?
Anonymously Ask Spectrum Employees Any Question
Should I work at Spectrum?
32% of Spectrum employees would encourage their friends to become coworkers, whereas 16% are neutral and 52% would not recommend working at Spectrum to their friends.
| 32% | Promoters |
|---|---|
| 16% | Passive |
| 52% | Detractors |
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