-20
eNPS Score
Q&A With Spectrum Employees
Charter is committed to providing our employees with a full spectrum of high-quality and affordable benefits because we know when you're healthy—physically, financially, and emotionally—you can perform at your best. We also know that health and retirement benefits play an important role in attracting great people, and are a key factor in choosing an employer.
How employees describe working at Spectrum
Pretty laid back and good logical questions
Like any call center job the burnout rate is high. The benefits are great as is the pay fir thus type if wirk. The attendance policy however is absurdly strict.
Consistency. The service very seldom has problems.
Since it became Spectrum nothing good came out of this company, management is at its worse. Very high attrition rate, they cant hang on to employees, never saw a company with such a high turn over rate. There are other jobs out there folks, walk past this one its not worth a pretty penny.
Stressful... work day is 9 hours but 1 hour if that is your unpaid break. You still work 8 hour a day unlike most jibs where it's 8 hours and you work 7.5 w/a 30 min unpaid break for lunch.
What it's like to work at Spectrum
- Spectrum employees generally work 9.1 hrs a day
- Employees at Spectrum report the work pace is extremely fast
- On a typical day, employees at Spectrum have 0 meetings
- 74% of Spectrum employees look forward to interacting with their team every day
- Spectrum employees most often take 15-20 paid vacation and sick days each year
- 72% of Spectrum employees report they are happy with their work life balance
- Spectrum employees never get valuable feedback on how to improve at work
- 51% of Spectrum employees call their work environment negative
Q&A With Spectrum Employees
IDX: 75 TOT: 135
How's the leadership on the Sales team at CHARTER COMMUNICATIONS, INC.?
Horrible and toxic leadership
How do I do well in an interview at CHARTER COMMUNICATIONS, INC.?
I would suggest don't try to over impress, we don't need to hear every buzzword, and relax.
What should I wear for an interview at CHARTER COMMUNICATIONS, INC.?
Business attire.
What's the pay like for IT roles at CHARTER COMMUNICATIONS, INC.?
That varied from state to state.
What's the vibe like in the IT dept at CHARTER COMMUNICATIONS, INC.? How many hours are you working?
We were a team! We had a great group of people who love what they do and enjoyed working together.
What's the IT team like at CHARTER COMMUNICATIONS, INC.?
Most of the C level VP's and Directors I worked with were great. They really did their best to foster the "Team Work" attitude across the different IT organizations. My immediate leadership were supportive and open to new ideas, they let me manage my team and products without any interference, I had a great team which made it easy.
How's the leadership on the Engineering team at CHARTER COMMUNICATIONS, INC.?
With the right attitude, excellent.
What's the pay like for Operations roles at Spectrum?
Comprable to the work and your experience with Merit and yearly bonuses
What's the vibe like in the Operations dept at Spectrum? How many hours are you working?
It's usually go go go before my injury I averaged 50 hours a week
What's the Operations team like at Spectrum?
A good group of people I volunteered in many cities and I found the operations team are pretty much the same wherever you go
How's the leadership on the Operations team at Spectrum?
Leadership is strong and determined for individual and corporate success
What's one thing you wish you'd known before joining Spectrum?
That they were going to take away our bonuses when they took over time warner cable
do you like the projects you work on or are they boring?
I am very fortunate to work for Charter. I get to work on extremely high tech projects and have a ton of fun doing it.
Is your team pretty diverse?
I've never seen a more diverse engineering team.
is it cool to drink when youre at work? or are people weird about it
Drink? I'm not sure I understand the question.
What does the leadership team at CHARTER COMMUNICATIONS, INC. need to get better at?
The top of the company still acts like this is a tiny, regional Cable Company, instead of the number 2 in the world.
What's going wrong and how can it be improved at CHARTER COMMUNICATIONS, INC.?
Terrible commute, and terrible corporate policies make work terrible.
What do your coworkers need to improve and how could you work together better at CHARTER COMMUNICATIONS, INC.?
less meetings
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Hello,
I'm a former employee needing to get a copy of my tax form 1095-C. Is there a number which will put me in touch with someone who might be able to point me in the right direction
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need to get employee already executed garnishment info for underwriter on a new purchase of a property. how do we or employee retrieves it?
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How do I contact the CEO Thomas M. Rutledge
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I am going to file a lawsuit against "Spectrum" Charter Communications for harassment. I have never dealt with Spectrum other than calling them to inform them I'll file suit if they don't stop calling me. Who could I call to divert this lawsuit?
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I was having family issues when I previously worked for charter communications/spectrum a few years ago and lost employment and was listed as job abandonment, I would really like a second chance what do I do to get reconsidered for a job?
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How about get off of your high horse and pay Disney what they want seeing that I’m paying for 4 channels I can’t watch because YOU!!!! won’t pay them what they want I know as much as you are charging me for the service I have you can afford it!!!!!
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Why are customer service reps not properly trained? Why does it take more than a week to get a new customer a functional cell phone? Why does it take so long for Spectrum employees to fix the mess that they created to get a cell phone exchanged ?
Curious about what work's like at Spectrum?
Anonymously Ask Spectrum Employees Any Question
Should I work at Spectrum?
32% of Spectrum employees would encourage their friends to become coworkers, whereas 16% are neutral and 52% would not recommend working at Spectrum to their friends.
| 32% | Promoters |
|---|---|
| 16% | Passive |
| 52% | Detractors |
Working at Spectrum's competitors
Recently Asked Questions about working at Spectrum
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- What is the hardest interview question CHARTER COMMUNICATIONS, INC. asks?
- What is the onboarding process like at CHARTER COMMUNICATIONS, INC. and how long does it last?