
Every other provider in the market pays at least $5 an hour more. And Spectrum absolutely does not care about experience or service. Someone could get hired today, at today's starting wage, fly thru progression, and be making more than a tech with 15 years at the company.
Realizing that human beings work for them, not robots. Humans that have, or would like a home life. That the people in the field aren't complete morons and are TRYING to do what is asked of them. I never worked for company that fought me so hard just to do my job. And that THEY don't know everything