Spectrum – Upper management has no clue on how it is in the field and you effectively have to work 24/7 to keep up with daily policy changes. As well the people that set standards and compliance reports tell no one how it’s judged so you the technician have to figure it out yourse
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com.read more
This company is accepting feedback from verified employees
Upper management has no clue on how it is in the field and you effectively have to work 24/7 to keep up with daily policy changes. As well the people that set standards and compliance reports tell no one how it’s judged so you the technician have to figure it out yourse
What is the best part about your compensation package?
Free cable services and that’s about
What does the leadership team need to get better at?
Literally everything has room for improvement
What needs to change to make the company culture better?
Total leadership overall and stopping the reliance on excel spreadsheets to run a cable company and trust your technicians