Spectrum – It's a company in the very bottom of the ACSI American Consumer Satisfaction Index and certainly reflects how their employees feel. | Comparably

Spectrum – It's a company in the very bottom of the ACSI American Consumer Satisfaction Index and certainly reflects how their employees feel.

Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
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EMPLOYEE
PARTICIPANTS
1702
TOTAL
RATINGS
16581

It's a company in the very bottom of the ACSI American Consumer Satisfaction Index and certainly reflects how their employees feel.

What does the leadership team need to get better at?

Pushing back on corporates out of touch expectations

What do your coworkers need to improve and how could you work together better?

more headcount in leadership. They run this show on bare bones with unreasonable expectations.

What is most positive about the culture and environment at your company?

There is absolutely no place for TRUST in Spectrum. It's all about protecting this LLC from lawsuits, internal and external.

What is the best part about your compensation package?

the money since that is the primary motivator at most levels. That is why the millionaires that run the company are out of touch. The vast majority of employees in this company are motivated to come to work for the pay and benefits. Executives are not.

What's going wrong and how can it be improved?

Age old issues and problem brought up are either marginalized or dismissed. This company is a carbon copy of every other cable company. Innovation is absent at a practical level yet celebrated at Executive Level. Just ask any contract labor group or inhouse group about "RESCUE TROUBLE CALLS.

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