Spectrum – Many technicians work together bonding over our common misery and scrambling to do the work of an ineffective inventory team amongst ourselves. | Comparably

Spectrum – Many technicians work together bonding over our common misery and scrambling to do the work of an ineffective inventory team amongst ourselves.

Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
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Many technicians work together bonding over our common misery and scrambling to do the work of an ineffective inventory team amongst ourselves.

What needs to change to make the company culture better?

Micromanagment of workers who take pride in their work needs to stop. Constantly inventing a mew metric to browbeat and rate technicians when the data used to measure them is false is outright dishonest and a theft of time money and happiness

What's going wrong and how can it be improved?

As with most telcos the bottom profit is king at the expense of almost everything else. As long as the ahareholders are happy the ceo will keep getting astronomical amounts while field workers have to fight to get a few extra pennies on their raises.

Why do you feel undervalued and what would make you feel better about your compensation?

New hires recently raised to $20 and hour for same position many of us started well below that. Were promised 2 raises of 1.50 each over next 2 years by local management recently learned that was false. Call xenter reps make the same amount as field workers and can work from home or climate control

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