Spectrum – Wonderful. Highly organized, with good benefits, and a very dedicated training period for call center employees. | Comparably

Spectrum – Wonderful. Highly organized, with good benefits, and a very dedicated training period for call center employees.

Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
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EMPLOYEE
PARTICIPANTS
1702
TOTAL
RATINGS
16581

Wonderful. Highly organized, with good benefits, and a very dedicated training period for call center employees.

What makes you most happy at work?

The people, the environment, the training. The option for upward mobility.

What is the best part about your compensation package?

Good health insurance, pto, vacation and sick leave. Plus discounts on services.

What is most positive about the culture and environment at your company?

Spectrum is always trying to show ways that they appreciate their employees.

What are some of the best things about your team?

They each bring valuable insight on how to work with the customers on a daily basis.

What do you like best about the leadership team?

They really try to get to know everyone by name, they're out and interact with the agents, and they field cx calls. They're an active part of the team.

What did you like most about the interview process?

They gave a tour of the facility, you got to experience the environment live before going into the interview room, everyone was friendly and social, all the employees had a smile on their faces and while it seemed a little fast-paced, there was no underlying tension or dissension.

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