Spectrum – The best part is that they just pledged to raise all employees to a minimum of 15.00 an hour. | Comparably

Spectrum – The best part is that they just pledged to raise all employees to a minimum of 15.00 an hour.

Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
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EMPLOYEE
PARTICIPANTS
1702
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16581

The best part is that they just pledged to raise all employees to a minimum of 15.00 an hour.

What's going wrong and how can it be improved?

They are optimizing and eliminating jobs and sending them to an outside company. All jobs need to be brought back to Spectrum.

What does the leadership team need to get better at?

The company needs to focus less on outsourcing and handing off so much of the processes to third parties that are not invested in the customers or the company.

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