Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
The company is largely driven by Human Resources, who operate on unsubstantiated statements to evaluate situations and react. Upper middle management appears to operate in a manner more designed to enrich themselves than the company. Miserable , high stress environment for many employees.
What are some of the best things about your team?
Experience and willingness to learn new things.
Why do you feel undervalued and what would make you feel better about your compensation?
Health insurance is far overpriced for anybody making 50k+ a year. Vacation time, while seeming equitable is difficult to use due to aforementioned issues with directors and poor management.
What needs to change to make the company culture better?
Place value on employees. Bring back localized HR rather than people who have no actual understanding of the industry and just rely on email and phone calls to communicate.
What's going wrong and how can it be improved?
Rates are going up faster than the cost of living while service quality if dropping. Tools are being created to make it look like service is improving using metrics but customer perception of the servicer is getting worse.
Other Employee Reviews for Spectrum
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