Spectrum – The call center atmosphere is friendly, I haven't met a peer or supervisor in the 3 years I've worked for the company that I couldn't get along with. No, not everything and everyone is perfect, but they are a pretty great group of people. | Comparably

Spectrum – The call center atmosphere is friendly, I haven't met a peer or supervisor in the 3 years I've worked for the company that I couldn't get along with. No, not everything and everyone is perfect, but they are a pretty great group of people.

Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
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EMPLOYEE
PARTICIPANTS
1702
TOTAL
RATINGS
16581

The call center atmosphere is friendly, I haven't met a peer or supervisor in the 3 years I've worked for the company that I couldn't get along with. No, not everything and everyone is perfect, but they are a pretty great group of people.

What is most positive about the culture and environment at your company?

Diverse group who are open and excepting

What did you like most about the interview process?

Honest, accepting, explained what would be expected

What are some of the best things about your team?

Fun outgoing people who are always willing to help one another

What's going wrong and how can it be improved?

Customers say the company has gone down hill since the 2016 merger, that the company only cares about the bottom line and not proactively taking care of lines, equipment, etc

What do you like best about the leadership team?

I have worked with 7 different supervisors since I was hired and they have all been very open, welcoming people. They seem to truly want to see me succeed at my job and grow within the company.

What is the best part about your compensation package?

Health, dental and vision start the first day of the month after you are hired. So if you are hired on 7/15 your benefits start on 8/1!! I've never seen that before, it's pretty cool. Vacation and personal time is front loaded as well

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