Spectrum – Working at Spectrum has become a daily challenge. There is no diversity in upper management. There is no Diversity in ISP. Overall, the company cares more about meeting metrics instead, of caring about the employee. Management has enforced a mentality that the employee can be replaced at any time. | Comparably

Spectrum – Working at Spectrum has become a daily challenge. There is no diversity in upper management. There is no Diversity in ISP. Overall, the company cares more about meeting metrics instead, of caring about the employee. Management has enforced a mentality that the employee can be replaced at any time.

Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1702
TOTAL
RATINGS
16581

Working at Spectrum has become a daily challenge. There is no diversity in upper management. There is no Diversity in ISP. Overall, the company cares more about meeting metrics instead, of caring about the employee. Management has enforced a mentality that the employee can be replaced at any time.

What makes you most happy at work?

The reaction from the customer after installation of services.

What are some of the best things about your team?

We work hard togethor to to make sure the customer has service.

What is most positive about the culture and environment at your company?

The positive that shows is we are happy to have a job.

What would you improve about your company's interview process?

I would look at the qualifications of the individual and hire the best candiate instead, of using the buddy system.

Why do you feel undervalued and what would make you feel better about your compensation?

I feel undervalued because, compared to the national range for my postion it does not meet the average median. Yearly 10 cent raises are at most a JOKE and a slap in the face compared to other telecommunication companies.

What does the leadership team need to get better at?

Leadership needs DIVERSITY so, other minorities can relate too. Leadership uses the common practice of the buddy system instead, of hiring qualified individuals. Human resources should investigate the reason why qualifed minorites are being denied for positions vs unqualified individuals.

Other Employee Reviews for Spectrum

What's going wrong and how can it be improved?
What do you like best about the leadership team?
What would you most like to see improved at your company?
×
Rate your company