Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
Micromanaging, creativity bis frowned upon, high performers are rewarded with more work. Work loads are doubled in departments with no increase in staff. As a self accountable go getter it's misery.
What are some of the best things about your team?
We're all trying our best to ease through the constant process changes.
What does the leadership team need to get better at?
Executive team thrives on unreasonable expectations and putting share holders over staff/customers, local management is damage control.
What needs to change to make the company culture better?
Trust employees to do the right thing. Coach those that don't. Stop creating new metrics/proesses that are just noise. We've spent the last 5 years changing everything then a year later changing back. No one gets a chance to get good at anything.
Why do you feel undervalued and what would make you feel better about your compensation?
When finding a flaw in a new process i was told to keep quiet as someone smarter than me wrote the process. This is standard. There is no way to provide any feedback. I generally fear for my job if I try to put the customer first, as so many processes get in the way of that.
Other Employee Reviews for Spectrum
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