Spectrum – We are just a number. If you fix an issues for a customer correctly but it doesn't make your metrics numbers look good then you did it wrong. I feel like I'm treated like a child and never trusted when I've given no reason to be treated that way. | Comparably

Spectrum – We are just a number. If you fix an issues for a customer correctly but it doesn't make your metrics numbers look good then you did it wrong. I feel like I'm treated like a child and never trusted when I've given no reason to be treated that way.

Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
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EMPLOYEE
PARTICIPANTS
1702
TOTAL
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16581

We are just a number. If you fix an issues for a customer correctly but it doesn't make your metrics numbers look good then you did it wrong. I feel like I'm treated like a child and never trusted when I've given no reason to be treated that way.

What is most positive about the culture and environment at your company?

I work alone 98% of the time.

What are some of the best things about your team?

Local management and team is great we are able to communicate and feel like our concerns are hear. Anything above local management there is no concern for us

Why do you feel undervalued and what would make you feel better about your compensation?

The company raised the minimum wage by $5 but only have the employees who have been there and helped build the company to where it is today a $3 raise.

What do you like best about the leadership team?

Local management is great, but once you go beyond that it's all about numbers and it doesn't matter if you've been with the company 20 years or 3 days you're just a number on their bean counter.

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