Spectrum – Unrealistic demands in the limited amount of time given for each job, very little care about employee safety especially during ALL of last year | Comparably

Spectrum – Unrealistic demands in the limited amount of time given for each job, very little care about employee safety especially during ALL of last year

Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
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EMPLOYEE
PARTICIPANTS
1702
TOTAL
RATINGS
16581

Unrealistic demands in the limited amount of time given for each job, very little care about employee safety especially during ALL of last year

What would you improve about your company's interview process?

Being honest upfront with potential new hires

What is most positive about the culture and environment at your company?

What's that? Everything is about what we're not doing right.

What are some of the best things about your team?

The ONLY thing that makes this job fun, is the field techs I work with.

What does the leadership team need to get better at?

EVERYTHING!!! If you are a field tech or Maint tech, the is zero appreciation for anything! We're just a number.

What's going wrong and how can it be improved?

Customers for the most part love the field techs and Maint techs. Other than that, most of them despise the company. They say it's 100 times worse since Charter took over.

Why do you feel undervalued and what would make you feel better about your compensation?

We are treated as a number not an employee that keeps this company's every day operations going. We are put in awkward positions with customers and because we are the face of the company so many of us take the blunt of the angry customer being lied to and mislead.

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