Spectrum – I am an original Charter employee (20 plus years). Company use to care about there employees and even cared about maintaining customers. Now, it's all about numbers and that's it. We are just numbers, from metrics to employees. This company needs a country wide union, let the employees have a say. | Comparably

Spectrum – I am an original Charter employee (20 plus years). Company use to care about there employees and even cared about maintaining customers. Now, it's all about numbers and that's it. We are just numbers, from metrics to employees. This company needs a country wide union, let the employees have a say.

Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1702
TOTAL
RATINGS
16581

I am an original Charter employee (20 plus years). Company use to care about there employees and even cared about maintaining customers. Now, it's all about numbers and that's it. We are just numbers, from metrics to employees. This company needs a country wide union, let the employees have a say.

What is most positive about the culture and environment at your company?

Nothing. Good luck with positivity. Doesn't exist.

What does the leadership team need to get better at?

Bring on a union. Let the employees have a say and protect the workers. Not the heads that push everyone around like they're high and mighty. Sick and tired of hearing "you can be replaced"

What's going wrong and how can it be improved?

Unionize. Rid of the bean counters. Better pay for guys who actually work and not number fudging to make there score cards great. Some guys don't even go up the chain just so they stay on top because the don't do cb work

What are some of the best things about your team?

Not much. No communication from the higher ups, little to no supervisor contact. Supervisor sits home all day while we try to get a hold of him with no answer back. The guys that are the same as me work together because we don't have a supervisor per say.

Why do you feel undervalued and what would make you feel better about your compensation?

Undervalued because we are just a number. A fair pay should exist. Been here 20 years and guys with 5-8 years get paid the same as I do. And it's not from reviews,it's because the company has changed from nothing to BBT to FTs and made guys go to where they think you should be. Screwed me over.

Other Employee Reviews for Spectrum

What's going wrong and how can it be improved?
What do you like best about the leadership team?
What would you most like to see improved at your company?
×
Rate your company