Spectrum – Used to be great when it was TWC but not its all about metrics and not about customers or employees. Only good thing left is the benefits. | Comparably

Spectrum – Used to be great when it was TWC but not its all about metrics and not about customers or employees. Only good thing left is the benefits.

Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
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1702
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16581

Used to be great when it was TWC but not its all about metrics and not about customers or employees. Only good thing left is the benefits.

What does the leadership team need to get better at?

Local leaders are ok its upper management

What's going wrong and how can it be improved?

Care more about employees and customers instead of metrics that don't really matter. Only looks good on paper

Why do you feel undervalued and what would make you feel better about your compensation?

Started at 11 dollars few years ago and now new guys coming in starting at 20 with no compensation to us techs that have been here longer woth more knowledge

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