Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
Been with the company for 7 years, leadership use to care now everyone is just a number trying to make metrics.
What are some of the best things about your team?
Everyone communicates on the team, besides the leaders.
What is the best part about your compensation package?
Free services, also I didn’t have to pay a penny out of pocket for the birth of my chi
What does the leadership team need to get better at?
They need to go back to being true leaders and not puppets for the people who won’t ever see u
What's going wrong and how can it be improved?
Some people will tell customers anything to get them off the phone while things could been fixed over the phone.
What needs to change to make the company culture better?
The leaders need to care for their employees who handle the customer interaction, and stop expecting things they have no idea on.
Other Employee Reviews for Spectrum
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