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Great teamwork, maximizing productivity, making customers happy and having fun doing it
What are some of the best things about your team?
Acceptance, open communication, inclusion, positive attitudes, passion for crafting drinks and spreading joy one sip at a time
What does the leadership team need to get better at?
Leadership is not holding partners accountable to the Starbucks standard. Responsible, capable partners are working harder and longer with no incentives for the extra work, while other partners are regularly calling off, showing up late, and underproducing which is not supporting the team.
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