Starbucks Product Manager Employee Reviews
Briefly describe your overall experience at your company
Its pretty good. Good benefits, good work conditions. I would rate it a 6
Review from Product Dept
What do you like best about the leadership team?
My store has great leaders that keep us focused on making the best experience for customers possible. The executive leaders are phenomenal at their jobs and providing for all workers.
Review from Product Dept
I love how we all come together to creat woderful drinks for people and make peoples day
Review from Product Dept
I like how friendly and hardworking all of the employees are.
Review from Product Dept
The store manager is very competent, and so are the shift managers. She keeps the store running well. However, we are always short staffed and crowded.
Review from Product Dept
Good for a part time job
Review from Product Dept
What does the leadership team need to get better at?
Starbucks is a company that really depends on it's leadership. If your management isn't doing a good job, it's very stressful for partners on the floor.
Review from Product Dept
Understanding that night crew can NOT properly serve customers, clean the entire store, and clean up after earlier shifts with a skeleton crew and still expect to get out on time. Also, why am I only getting part-time benefits when I'm working full-time hours more often than not?
Review from Product Dept
scheduling workers for the right shifts and enough hours
Review from Product Dept
Better training for managers. Some are to harsh, some are too apathetic, and they all seem to have a problem with scheduling. Might be that they don't have enough time, since there only seems to be 1 manager per store.
Review from Product Dept
Communication from RD And DM to SM
Review from Product Dept
What is the best part about your compensation package?
paid leave and therapy available
Review from Product Dept
Propally getting drinks for free and seeing other people smile
Review from Product Dept
I can get hurt and they'll help
Review from Product Dept
The insurance and college benefits are amazing and unbeatable!
Review from Product Dept
The best part about my compensation package is that I can get medical, dental, and vision for my whole family at an okay rate per month.
Review from Product Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel that this job is worth more than the minimum wage; it's not enough to make a living off of.
Review from Product Dept
Hard work is not always appreciated
Review from Product Dept
I would feel a lot better about my wage if the environment I work in had less internal stress.
Review from Product Dept
The medical benefits do not cover much and are costly, even the more expensive packages still barely cover anything. Not worth what your paying for at all.
Review from Product Dept
They demand more and more but are given less and less people to do it without any kind of adequate raise. Then we get into trouble when we inevitably hit overtime. Pay us for the work we do.
Review from Product Dept
What are some of the best things about your team?
All kind, fun to be around, hard workers, friendly
Review from Product Dept
That we all are team mates and care about eachother
Review from Product Dept
They are all kind and fun to work with.
Review from Product Dept
Friends and meeting new people
Review from Product Dept
They work together well, are all very helpful to new baristas, support eachother, and are good employees. Super cool people in general. My store manager really focuses on hiring people she thinks work well with others.
Review from Product Dept
What do your coworkers need to improve and how could you work together better?
Gossiping, putting others down, and the favoritisms among our shift managers and partners who hang out with them out side of work interferes with how the rest of us are treated in the workplace
Review from Product Dept
Not much. Baristas, shifts, and often times managers hands are tied. This is a higher up issue, as they often have never worked in a store before. Or they just don't care.
Review from Product Dept
They could improve on communication. That’s about it.
Review from Product Dept
What is most positive about the culture and environment at your company?
our environment is a place that people feel safe and confortable to sit and talk to there friends or study.
Review from Product Dept
I like working with my coworkers and connecting with customers.
Review from Product Dept
Kind people, we work together. The store is always crowded and we are always under staffed which makes workdays stressful. The people really help though.
Review from Product Dept
They encourage others and always greet customers
Review from Product Dept
The amount of care that comes from each person
Review from Product Dept
What needs to change to make the company culture better?
The big issue is local leadership- starbucks needs to take a closer look at what SM's and DM's are really doing at stores.
Review from Product Dept
Get rid of the 'just say yes' policy. It's creating a customer base that we don't want to help. Stop rewarding bad customer behavior. Don't just look at the crunch numbers. Listen to us and take our concerns and complaints into account when making decisions.
Review from Product Dept
The effort put into making everyone feel comfortable, meaning, making opportunities more available for better results from people
Review from Product Dept
What did you like most about the interview process?
My manager got to know me as well as asking the important questions she had to
Review from Product Dept
I liked how it was chill and everyoen was really komd
Review from Product Dept
I liked that my manager emphasized that I shouldn't be scared of the process, that it's more like a conversation than an interview.
Review from Product Dept
Nice interviewer, answered questions, and it was casual
Review from Product Dept
When the interview was over
Review from Product Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
interacting with the customers and seeing our regulars all the time
Review from Product Dept
Seeing people smile and enjoy our drinks
Review from Product Dept
It makes me happy to make drinks correctly.
Review from Product Dept
Making money is the reason I'm there. The co workers help me get through the day.
Review from Product Dept
I am glad to work around coffee and good people.
Review from Product Dept
What's going wrong and how can it be improved?
Being over-scheduled, and not having a set schedule for weeks out. It could be fixed with more employees and the manager prioritizing keeping her store running.
Review from Product Dept
Store manager, and shift managers show favoritism to certain employees. Everyone is not held to the same standards and when these things are brought up to the store manager it doesn’t change and the store manager doesn’t follow up on it.
Review from Product Dept
Let closers have more people, have mid go back to start on cleaning again to help us out. Get rid of the 'just say yes' policy. Stop rewarding bad customer behavior. Listen to your partners concerns and complaints, actually take them into account! We work the stores, we know how things are running!
Review from Product Dept
The tension in the work environment is very up tight, people do not cope well with limited assistance in carrying out tasks
Review from Product Dept
I could have more staffing instead of being understaffed.
Review from Product Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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