
Good management, and good benefits help rally the moral of the baristas.
We are a diverse team! And we are trying to be even more welcoming every day.
Making drinks that customers enjoy, or making customers feel welcomed and appreciated by being remembered (either by their name or drink).
I felt like I was there to chat with the manager. It was a process of getting to know each other.
They promote you being an advocate for yourself. So, while they like people to become leaders, they have the floors employed in such a way that they don't necessarily pressure you to take on the role that you are uncomfortable with.