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I love the challenge and bringing joy to the customers. The unnecessary stress of short staffing makes it extremely hard
What did you like most about the interview process?
The personality of the manager.
What do you like best about the leadership team?
They offer great benefits and look out for the employees. But sadly, we rarely see any type of leadership besides our manager.
What is the best part about your compensation package?
The matching 401K is amazing and I take full advantage of it as well as the stock share program. The pay for the amount of work and stress is grossly below what it should be.
What is most positive about the culture and environment at your company?
if the manager is there, she is always encouraging us and doing what it takes to help everyone. When she's not there is seems to be a disaster when the very young supervisors play around ineffectively doing their job. We all suffer. It becomes quite overwhelming for us all real quickly.
What makes you most happy at work?
When everyone works hard and does their best. Sadly we are often underscheduled. That means we all need to pick up more things to get done. Again, our store is extremely busy with the drive-thru and customers become very demanding and impatient. We then become unable to connect with them in any way.
What do your coworkers need to improve and how could you work together better?
There are two type of coworkers. 1. Those that work incredibly hard and those who find any way possible to squeeze out of work. Our store is incredibly busy and if everyone there isn't doing their part we and the customers suffer. I wish there was better leadership skills among the shift supervisors
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